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Compare Qualtrics CX vs TeamWave

What is better Qualtrics CX or TeamWave? It’s easy to our scoring system to provide you with a general idea which CRM Software product is will work better for your company. For overall product quality, Qualtrics CX attained 9.1 points, while TeamWave earned 8.3 points. Meanwhile, for user satisfaction, Qualtrics CX scored 100%, while TeamWave scored 100%.

Specifics of their unique elements, tools, supported platforms, customer support, and more are provided below to help you get a more accurate assessment. Don’t forget to choose only the features your company needs so you don’t waste resources for functions that you won’t be using.

In the event you want to quickly identify the more reliable Customer Experience Management Software according to our review team we recommend you take a look at one of these solutions: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
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SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project management
  • Sales management
  • Human resources management
  • Collaboration
  • File sharing
  • Email
  • Calendar and events
  • Integration
  • Reports

Pricing Info

TeamWave is a free integrated business suite while providing users to pay for optional features in the future.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AMICA, Spiral Media Labs, EU Business School

Integrations

TeamWave offers tight integration with the following business systems and applications:

  • Google Calendar
  • Google Contacts
  • Google Drive
  • Dropbox
  • MailChimp
  • UberConference

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TeamWave is a web-based business suite that combines elements and features of CRM, project management and HR management.

Company Email

contact@doublespring.com

Contact No.

Company's Address

Double Spring Media (India) Pvt. Ltd
#15/1 Robertson Road,
Frazer Town, Bangalore-56000

When you choose a service that you think will work best for your company you shouldn’t just focus on what experts have to say about it. In many cases personal experience with the product will vary, depending on specific goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate impression of how real users of Qualtrics CX and TeamWave rate their experience with the product. Our system is based on complex analysis of product appearances on other sites, social networks and blogs, so you are going to obtain a comprehensive and reliable overview of what other customers think about each software. In this example Qualtrics CX got a total satisfaction rating at 100% while for TeamWave 100% of users say they had an enjoyable experience with it.

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