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Compare Qualtrics CX vs TapMango

What is better Qualtrics CX or TapMango? The best CRM Software is a solution that can tackle your company’s specific demands. It’s easy to identify which option works best for your company if you compare several products before you decide which one is the best.

For example, Qualtrics CX and TapMango are scored at 9.1 and 8.0, respectively, for total quality and performance. Likewise, Qualtrics CX and TapMango have a user satisfaction rating of 100% and 100%, respectively, which suggests the general feedback they get from customers. Even better, reach put to a regular customer of the software and solicit their feedback regarding the software in question.

People who are pressed for time or would like to get a Customer Experience Management Software recommendation from our team may want to examine these top choices for this year: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Marketing portal
  • Branded key tags
  • Customer-focused tablet
  • Mobile applications
  • Free service desk
  • POS integrations

Pricing Info

TapMango doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mitshubishi Motors, MetroPCS, IHOP

Integrations

TapMango integrates with the following applications:

  • Clover
  • Lightspeed POS
  • Square
  • MindBody
  • Shopify
  • Checkfront
  • Vend

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive, cloud-based customer loyalty platform designed to streamline customer acquisition and retention procedures.

Company Email

info@tapmango.com

Contact No.

Company's Address

TapMango,
5775 Yonge St, Suite 1801
Toronto, Ontario M2M 4J1
Canada

If you continue having second thoughts about which software will work best in your case it may be a sound idea to examine each service’s social metrics. These metrics are frequently a sign of how popular every service is and how big is its online presence.For example, if you check Qualtrics CX LinkedIn account you’ll see that they are followed by 34094 users. In case of TapMango the volume of followers on their LinkedIn page is 1548.

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