Compare SurveyGizmo vs. Qualtrics CX

If you want an efficient Survey Software product for your company you must remember to evaluate various options. It doesn’t have to be tricky, and can be as straightforward as matching their features in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can check Qualtrics’s overall score of 8.8 and compare it against SurveyGizmo’s score of 9.1; or Qualtrics’s user satisfaction level at 82% versus SurveyGizmo’s 72% satisfaction score. The assessment will allow you to see the good and bad points of each program, and make up your mind on which one fits you requirements better. Aside from the robust features, the solution which is simple and intuitive is always the better choice. We did our best to prepare reviews of all popular Customer Experience Management Software products that you can find on the market, but among them these three deserved our special attention: Qualtrics Customer Experience, Contactually, Yotpo.
Comparison

SurveyGizmo

VS

Qualtrics CX

VS

SurveyGizmo screenshot Qualtrics CX screenshot
Pricing Page

Score

Our Score

9.1 ?

Our Score

9.1 ?

Client Experience

Client Experience

Client Experience

72% ?

Client Experience

100% ?

Pricing

Pricing

$25

By quote

Price Scheme

Price Scheme

Free | Monthly payment | Quote-based Annual Subscription | Quote-based
Full Review

Full Review

Product Info

Product Info

SurveyGizmo is a software tool with a user-friendly interface that allows you to create, customize, distribute, gather, and analyze your online surveys.
Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.
Quick Links
List of Features

List of Features

SurveyGizmo FEATURES

  • Data Analysis Tools
  • Custom Survey URLs
  • Email Distribution
  • Mobile Survey
  • Embeddable Survey
  • Multiple Question Types
  • Online Survey
  • Offline Response Collection
  • Social Media Integration
  • Site Intercept Survey
  • Paper Survey
  • Question Branching
  • Question Library
  • Phone Survey
  • Skip Logic
  • Templates
  • Kiosk Survey
  • Supports Audio / Images / Video

Qualtrics CX FEATURES

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Company's Address

Company's Address

4888 Pearl East Cir. Suite 100
Boulder, CO 80301
USA
2250 N. University Pkwy,
48-C, Provo, 84604
USA
Available Integrations

Available Integrations

SurveyGizmo integrates with the following business systems and applications:

  • Salesforce
  • SAML
  • SSO
  • Zapier
  • Google Analytics
  • LRS/LMS
  • Zendesk

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
Languages Supported

Languages Supported

English English, Chinese, German, Japanese, Spanish, French
Contact Email

Contact Email

support@qualtrics.com
Pricing Info

Pricing Info

SurveyGizmo gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:

Free – $0

  • Up to 5 pages per survey
  • Up to 25 questions per page
  • Up to 3 active surveys at a time
  • 8 most commonly-used question types
  • 100 responses per survey
  • Standard summary reporting
  • Professional and accessible surveys

Basic License – $25/month (billed annually for $300)

  • Unlimited questions, pages, responses, and surveys
  • Adding additional users to account
  • Over 25 question types
  • Email invitation campaigns
  • Standard reports, publishing, theming, and logic

Standard License – $84/month (billed annually for $1,000)

  • All features included in Basic
  • Import surveys and data from Excel
  • Advanced logic, survey actions, question types, branding, design, project types, publishing, and reporting
  • Standard summary reports
  • Business integrations: API Control, Google Spreadsheets, and Webhooks
  • HIPAA Compliance

Market Research License – $125/month (billed annually for $1,500)

  • All features included in Standard
  • Advanced quotas, structures, research methodology, research question types, and research logic
  • Researcher customizations
  • Data cleaning

Full Access License – $166/month (billed annually for $1,992)

  • All features of Market Research
  • HR 360 review project

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Contact No.

Contact No.

1-800-609-6480 +1 800 340 9194
Types of Support

Types of Support

Phone
Phone Live Support
Ticket Training
Popular Customers

Popular Customers

IBM, Kaiser Permanente, Microsoft, FedEx Yamaha, Allianz, jetBlue
Pricing Page

Pricing Page

Learn more about SurveyGizmo pricing Learn more about Qualtrics CX pricing
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Compare Alternatives

Compare Alternatives

Compare with Qualtrics CX
Compare with Informizely
Compare with TypeForm
Compare with Fluid Surveys
Compare with Enalyzer
Compare with Formstack
Compare with SurveyMonkey
Compare with Survicate
Compare with Agreeable Research
Compare with Snap Surveys
Compare with Cosential
Compare with LeadSquared
Compare with Informizely
Compare with ConvergeHub
Compare with Inforobo
Compare with Qubida
Compare with Hosted Graphite
Compare with AgentDrive
Compare with SurveyMethods
Compare with GuideMe
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

Almost as crucial as functionalities and customer support quality are pricing packages given by Qualtrics and SurveyGizmo. Even though pricing should not be the sole element it’s definitely a key thing to think about. You should try to find a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up if your team develops. Be sure that you don’t select pricing plans that have additional tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of every product to spend at least some time using it. It’s a valuable experience that doesn’t ask you to spend any money and provides you with a practical overview of what it feels like to work with Qualtrics and SurveyGizmo.