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Compare Qualtrics CX vs Solve CRM

What is better Qualtrics CX or Solve CRM? Various firms demand different types of CRM Software. To learn which service meets your needs, think of reviewing various alternatives feature by feature including their terms and prices. Likewise, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.

The results are: Qualtrics CX (9.1) vs. Solve CRM (8.1) for general quality and performance; Qualtrics CX (100%) vs. Solve CRM (93%) for user satisfaction rating. Examine their strong and low points and find out which software is a better choice for your company. A simple, practical way is to list the advantages and disadvantages of both applications next to each other and check which solution is better.

We are aware that not all businesses have the time to examine dozens of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Qualtrics CX, Yotpo, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Activity templates
  • Client portal
  • Customizable fields
  • Customize databases
  • Dynamic duplication detection
  • Email campaigns
  • Full data export
  • iPad, touch/tablet application
  • iPhone, mobile application
  • Link emails to shared contact records
  • Renowned Google Apps integration
  • SSL Encryption
  • Xero Integration

Pricing Info

Solve CRM offers a single plan:

  • $25/user monthly
  • No contract
  • Starts with 4 users and grows with you
  • 14-day free trial (with support)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

DynaRead, MB Partner, Audacity, GDP Industrial Property

Integrations

Solve CRM offers an API for use and supports the following integrations:

  • Freshdesk
  • FreshBooks
  • Constant Contact
  • Xero Accounting
  • Zendesk
  • Wufoo
  • Google Apps
  • MailChimp
  • RingCentral

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CRM with features to manage projects. The platform helps you manage your client interactions and keep your team members coordinated.

Company Email

Contact No.

Company's Address

2400, 101 - 6th Ave S.W., Calgary, Alberta T2P 3P4, Canada

All the data, details and opinions that we shared in this comparison were collected from official vendor websites, promotional resources available online, actual experience from real clients as well as our own hands-on use of every solution by a professional reviewer. We pay a lot of attention to comprehensively study every app, as a result we not only test it on our own, but we also compare our findings with experiences of other members from the B2B community.

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