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Compare Qualtrics CX vs SoDash

What is better Qualtrics CX or SoDash? When selecting the appropriate Customer Experience Management Software for your organization our recommendation is that you compare the features, prices, and other important information concerning the product and vendor. Here, you can examine the parallels and disparities between Qualtrics CX (overall score at 9.1 and user satisfaction at 100%) and SoDash (overall score at 6.7 and user satisfaction at 100%).

It's also possible to look at their unique details, for example functions, plans, costs, terms, etc. Moreover, analyze the terms thoroughly for information on hidden costs, like, installation, separate support plan, upgrade fees, disk space fees, and other similar charges.

We know that not all businesses have the time to try out dozens of different services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • More online sources
  • Custom tags
  • Automated responses
  • Advanced filtering
  • Actionable reporting
  • User influence score
  • Alerts
  • Multiple report formats
  • Centralized control
  • Schedule format
  • Stay in sync
  • Dashboard

Pricing Info

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Virgin Trains, CalMac Ferries, Hastings Direct

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SoDash is a powerful and feature-rich social customer service platform that is designed to offer a smart efficient way for businesses to interact with customers.

Company Email

info@sodash.com

Company's Address

127 Rose Street Lane South
Edinburg, EH2 4BB
United Kingdom

Every time you select a service that you believe will work best for your team you shouldn’t just limit yourself to what reviewers have to say about it. Quite frequently individual experience with the service may change, depending on your own goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you a reliable impression of how actual users of Qualtrics CX and SoDash estimate their contact with the software. Our system is built around complex analysis of product appearances on other sites, social media as well as blogs, so you will get a complete and credible landscape of what other people think about each solution. In this example Qualtrics CX has a total satisfaction rating at 100% while for SoDash 100% of people claim they had a positive experience with it.

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