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Compare Qualtrics CX vs Simple CRM System

What is better Qualtrics CX or Simple CRM System? There are lots of CRM Software products out there today. The simplest way to find out which product fits your needs best is to check them side by side. For instance, here you can compare Qualtrics CX and Simple CRM System for their overall score (9.1 vs. 7.7, respectively) or their user satisfaction rating (100% vs. 98%, respectively).

It’s also possible to compare their features and pricing conditions along with other useful details below. When matching products make sure to examine their corresponding capabilities and mark their disparities to obtain a clearer picture of both deals. What is more remember to evaluate secondary factors including security, backup, intuitiveness, and customer service.

We are aware that not all businesses have the time to try out a wide range of various services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: SoGoCX, Yotpo, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Simplified Spreadsheets
  • Real-Time Team Synchronization
  • Appointments
  • Reminders
  • Customization
  • Built-in Email Marketing
  • Email Opening Tracking
  • One-Click Login with Google
  • Scalability
  • Collaboration

Pricing Info

Simple CRM System is available in a basic and an advanced payment plan:

Basic Plan – Free

  • Up to 100 Spreadsheet Rows
  • Unlimited Team Size
  • Unlimited Reminders
  • Unlimited Appointments
  • Unlimited E-mails
  • Real-time Team Synchronization
  • Google Calendar Integration
  • Track E-mail Opening
  • Slack Integration

Advanced Plan – $10/user/month

  • All in “Basic”
  • Unlimited Spreadsheet Rows
  • Phone and E-mail Support
  • Remove Branding from E-mails

A free 14-days trial for the advanced plan is also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Simple CRM Systems integrates with the following systems and applications:

  • Slack
  • Google Calendar
  • Gmail

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Simple CRM System is an out-of-the-box CRM with a friendly interface, which will allow you to perform all important CRM functions literally on a single spreadsheet.

Company Email

Contact No.

Company's Address

Tel Aviv
Israel

When you pick a product that you think will work best for your business you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently individual experience with the solution may be different, depending on your own goals and requirements. That’s why in our reviews we also give our User Satisfaction Rating for every service to give you an immediate impression of how actual users of Qualtrics CX and Simple CRM System rate their experience with the software. Our algorithm is based on detailed analysis of product appearances on other sites, social media and blogs, so you will get a full and credible landscape of what other clients think about every app. In this example Qualtrics CX has a total satisfaction rating at 100% while for Simple CRM System 98% of people express they had an enjoyable experience with it.

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