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Compare Qualtrics CX vs Simple CRM System

What is better Qualtrics CX or Simple CRM System? Selecting the right CRM Software for your company is hard with too much features, choices, and terms to choose from. But, relying on our review directory will make it possible for you to cut down the selection steps by showing all crucial products in one location.

For example, you can contrast Qualtrics CX and Simple CRM System for their features and overall scores, in this case, 9.1 and 7.7, respectively. Likewise, you can compare which product has superior general user satisfaction rating: 100% (Qualtrics CX) and 98% (Simple CRM System) to find out which software is the better choice for your organization. Don’t just buy the software with the cheapest price, but the one that offers the best value.

In case you you would like to quickly identify the more reliable Customer Experience Management Software according to our review team we recommend you check out the following products: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Simplified Spreadsheets
  • Real-Time Team Synchronization
  • Appointments
  • Reminders
  • Customization
  • Built-in Email Marketing
  • Email Opening Tracking
  • One-Click Login with Google
  • Scalability
  • Collaboration

Pricing Info

Simple CRM System is available in a basic and an advanced payment plan:

Basic Plan – Free

  • Up to 100 Spreadsheet Rows
  • Unlimited Team Size
  • Unlimited Reminders
  • Unlimited Appointments
  • Unlimited E-mails
  • Real-time Team Synchronization
  • Google Calendar Integration
  • Track E-mail Opening
  • Slack Integration

Advanced Plan – $10/user/month

  • All in “Basic”
  • Unlimited Spreadsheet Rows
  • Phone and E-mail Support
  • Remove Branding from E-mails

A free 14-days trial for the advanced plan is also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Simple CRM Systems integrates with the following systems and applications:

  • Slack
  • Google Calendar
  • Gmail

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Simple CRM System is an out-of-the-box CRM with a friendly interface, which will allow you to perform all important CRM functions literally on a single spreadsheet.

Company Email

Contact No.

Company's Address

Tel Aviv
Israel

Almost as important as useful features and customer support quality are pricing plans made available by Qualtrics CX and Simple CRM System. While price should not be the sole aspect it’s without a doubt a significant thing to think about. You should count on a flexible pricing package that can be matched with your company size and effortlessly scaled up if your company expands. Make sure you don’t opt for pricing plans that have extra tools that you won’t use and always try to contact with the vendor directly as big companies can usually count on special pricing. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a valuable experience that doesn’t ask you to invest any money and gives you a solid overview of what it’s like to work with Qualtrics CX and Simple CRM System.

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