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Compare Qualtrics CX vs Shore

What is better Qualtrics CX or Shore? Getting the perfect CRM Software product is all about evaluating various solutions and figuring out the top program for your specific needs. Our proprietary algorythm gives you an instant look at the general rating of Qualtrics CX and Shore. For all round quality and performance, Qualtrics CX scored 9.1, while Shore scored 8.0. On the other hand, for user satisfaction, Qualtrics CX earned 100%, while Shore earned 100%.

Below you can also look at their features, terms, plans, etc. to see which application will be more suitable for your situation. One key feature to evaluate is if the application allows you to enable and disable permissions on various types of users to secure any critical business data.

In the event you have to quickly identify the more reliable Customer Experience Management Software according to our experts we advise you check out one of these services: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Appointment Scheduling
  • Wait List
  • Tanning Management
  • Social Marketing
  • Room / Equipment Management
  • Reminders
  • Referral Program
  • Recurring Appointments
  • Point of Sale (POS)
  • Payroll & Commissions
  • Multi-Location
  • Loyalty Program
  • Inventory Management
  • Gift Card Management
  • Employee Management
  • Email Marketing
  • Client Management
  • Booth Rental

Pricing Info

Shore offers three packages. The minimum duration of a contract is 12 months, unless otherwise agreed upon.

Starter Plan

Get started and boost your online presence and customer management to expand  your business.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

Premium Plan

Grow your company by having your own website or mobile app to be fully visible and successful in the digital world.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

either

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

or

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

Enterprise Plan

One-stop shop for your company’s needs. The Enterprise plan offers a well-rounded product bundle to help you get ahead of the competition.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

and

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

and

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Novitas BKK, Mister Spex, Personal Fitness, Jabra

Integrations

Shore integrates with the following business applications:

  • Facebook
  • WordPress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Shore is a single application that you can use to digitize business workflows, monetize existing customers, generate new ones, and grow your company.

Company Email

inbound@shore.com

Contact No.

Company's Address

Shore GmbH
Rosenheimer Straße 145e
81671 Munich
Germany

If you are still having second thoughts about which service will be best for your business it may be a good idea to check out each service’s social metrics. These metrics are quite often a way to see how popular every product is and how large is its online presence. For example, in case of Facebook Qualtrics CX has 37664 likes on their official page while Shore profile is liked by 6072 people.

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