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Compare Qualtrics CX vs SatisMeter

What is better Qualtrics CX or SatisMeter? The ideal CRM Software is a solution that can handle your company’s specific needs. It’s easy to find which choice works really with your business if you examine numerous products before you decide which one is the best.

For instance, Qualtrics CX and SatisMeter are scored at 9.1 and 8.2, respectively, for general quality and performance. Similarly, Qualtrics CX and SatisMeter have a user satisfaction rating of 100% and N/A%, respectively, which reveals the general response they get from customers. Better yet, reach put to a current customer of the software and solicit their comments about the software in question.

Our team put a lot of effort to review all popular Customer Experience Management Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Yotpo, SoGoCX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integrated Survey
  • Real-Time Analytics
  • Translations
  • Survey Customization
  • Collaboration
  • Integration
  • Mobile Optimization
  • Net Promoter System

Pricing Info

SatisMeter is available in the following payment plans:

Startup – $49.00/month

  • 300 Responses
  • 3,000 Active Users

Growth – $99.00/month

  • 1000 Responses
  • 10,000 Active Users

Business – $299.00/month

  • 10,000 Responses
  • 100,000 Active Users

Enterprise – by quote

  • 10, 000 + Responses
  • 100,000 + Active Users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

When I Work, Mention, Segment, Buzzsumo

Integrations

StatisMeter integrates with the following systems and applications:

  • Intercom
  • Segment
  • Webhooks
  • Slack
  • Geckoboard
  • SalesMachine
  • MailChimp
  • Customer.io
  • Mixpanel
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Using NPS collected and analyzed customer satisfaction information, companies can easily get the clear idea of how their customers feel about them, and why.

Company Email

support@satismeter.com

Contact No.

Company's Address

SatisMeter s.r.o., Česká 1113/1
Prague 5, 158 00
Czech Republic

Every time you research different CRM Software products you shouldn’t just look at their list of features and offered pricing plans. Consider that the app should be meeting your requirements and business so the more flexible their offer the better. Explore what OSes are supported by Qualtrics CX and SatisMeter and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a critical factor for many businesses.

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