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Compare Qualtrics CX vs Salpo CRM

What is better Qualtrics CX or Salpo CRM? The best CRM Software is a product that can address your company’s specific demands. It is possible to identify which alternative works best for your enterprise if you review numerous products before you decide which one is the best.

As an example, Qualtrics CX and Salpo CRM are scored at 9.1 and 8.0, respectively, for general quality and performance. Similarly, Qualtrics CX and Salpo CRM have a user satisfaction rating of 100% and N/A%, respectively, which reveals the general response they get from customers. Moreover, get in touch with a current client of the software and solicit their feedback about the software in question.

We know that not all people have enough time to scrutinize a large number of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Yotpo, Zendesk, SoGoCX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from £15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited contacts
  • Email connector
  • Custom naming and fields
  • Opportunity tracking
  • 2GB free storage per user
  • Open RESTful API
  • Integration platform
  • Office 365 & G-Suite calendar integration
  • Mobile app
  • Custom modules
  • Custom products
  • Document generator
  • Business rules automation
  • Manual GDPR tools
  • Access to the GDPR CAT module
  • Tailored setup and ongoing support available
  • Online support center, web chat, and email support

Pricing Info

Salpo CRM offers the following basic and enterprise pricing information:

Bronze – £15/user/month

  • Unlimited contacts
  • Email connector
  • Custom naming and fields
  • Opportunity tracking
  • 2GB free storage per user
  • Open RESTful API
  • Integration platform
  • Office 365 & G-Suite calendar integration
  • Mobile app

Silver – £25/user/month

  • All Bronze features
  • Custom modules
  • Custom products
  • Document generator
  • Business rules automation
  • Manual GDPR tools
  • Access to the GDPR CAT module
  • Tailored setup and ongoing support available
  • Online support center, web chat, and email support

Gold – £35/user/month

  • All Silver features
  • Tailored setup and ongoing support
  • Dedicated account management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

University of Liverpool, SBS Insurance, The Growth Hub

Integrations

Salpo CRM integrates with the following business systems and applications:

  • Xero Accounting
  • Dear Inventory
  • G Suite
  • Office 365
  • MailChimp
  • Emma
  • RingCentral
  • Zapier
  • Companies House
  • Company Check

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An award-winning customer relationship management software that offers businesses a complete all-round view of all their business information through their desktop and mobile devices.

Company Email

enquiries@salpo.com

Company's Address

Salpo Technologies
Festival House, Jessop Avenue
Cheltenham GL50 3SH
United Kingdom

Almost as essential as useful features and customer support responsiveness are pricing packages given by Qualtrics CX and Salpo CRM. Although pricing should not be a deciding aspect it’s without a doubt a significant thing to consider. You should expect a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up if your company expands. Make sure you don’t select pricing plans that include extra tools that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can frequently count on special pricing. You should also check out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to spend any money and provides you with a reliable overview of what it’s like to work with Qualtrics CX and Salpo CRM.

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