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Compare Qualtrics CX vs Salestrakr CRM

What is better Qualtrics CX or Salestrakr CRM? When scouting for the ideal CRM Software for your company it is suggested that you assess the features, costs, as well as other essential data concerning the product and vendor. Here, you are able to see the parallels and discrepancies between Qualtrics CX (overall score at 9.1 and user satisfaction at 100%) and Salestrakr CRM (overall score at 7.2 and user satisfaction at 99%).

You may also check out their unique details, like tools, plans, pricing, terms, etc. What is more, read the terms thoroughly for information on hidden costs, such as, setup cost, separate support plan, upgrade fees, cloud storage fees, and more.

At the moment, the top products in our Customer Experience Management Software category are: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $24.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Card
  • Sales Pipeline
  • Email Integration
  • Custom Fields
  • Search In Detail
  • Create Reports
  • Task Automation
  • Organize Users
  • Database Import
  • Webforms
  • Create Email Templates
  • Notes, Calls and Emails

Pricing Info

Salestrakr offers a simple pricing scheme with no contracts or obligations. What you get is a straightforward package that you can customize to fit your business needs and requirements. Salestrakr also has a 15-day free trial option for those who want take Salestrakr for a spin.

Salestrakr Complete – $24.95/user/month

  • No User Limit
  • Unlimited Contacts and Storage
  • User Hierarchy and Granular Permissions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Claremont McKenna College, Merchant Payroll, Georgoa Charter Schools Association, Amadeus

Integrations

Salestrakr supports integration with the following business systems and applications:

  • BillingOrchard
  • Skype

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A very friendly web-based CRM application that delivers full CRM and contact management features without the heavy price tag.

Company Email

info@salestrakr.com

Contact No.

Company's Address

75 5th St NE #202
Atlanta, GA 30308
United States

If you continue having doubts about which solution will perform best for your company it may be a good idea to examine each service’s social metrics. These metrics are usually an indicator of how popular every software is and how wide is its online presence. For example, in case of Facebook Qualtrics CX has 37664 likes on their official page while Salestrakr CRM profile is liked by 48 people.

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