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Compare Qualtrics CX vs SalesOptima

What is better Qualtrics CX or SalesOptima? A sensible way to find the correct CRM Software product for your organization is to compare the solutions against each other. Here you can compare Qualtrics CX and SalesOptima and see their functions compared thoroughly to help you choose which one is the superior product.

Also, you can compare their overall ratings, including: overall score (Qualtrics CX: 9.1 vs. SalesOptima: 8.0) and user satisfaction (Qualtrics CX: 100% vs. SalesOptima: 100%). Browse through their differences and similarities and discover which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your company outgrow the app in the next 3-5 years?

We know that not all people have enough time to scrutinize a wide range of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Qualtrics CX, Yotpo, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Activity management
  • Campaign management
  • Contact history
  • Contact management
  • Document management
  • Email marketing
  • Interaction tracking
  • Lead management
  • Lead scoring
  • Marketing automation
  • Referral tracking

Pricing Info

SalesOptima offers 4 enterprise pricing plans:

Express Status Plan

  • $19/user/month (billed monthly)
  • $49 account activation fee (one-time)
  • Optional add-on – monthly contract rider – $5/user/month

Status Plan

  • $24/user/month (billed monthly)
  • $99 account activation fee (one-time)
  • Optional add-on – monthly contract rider – $5/user/month

Cirrus Plan

  • $39/user/month (billed monthly)
  • $99 account activation fee (one-time)
  • Optional add-on – monthly contract rider – $10/user/month

Nimbus Plan

  • $64/user/month (billed monthly)
  • $99 account activation fee (one-time)
  • Optional add-on – monthly contract rider – $10/user/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

SalesOptima integrates with the following business systems:

  • Microsoft Outlook Add-in
  • Skype
  • SIP Click-To-Call
  • Fax2Mail

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SalesOptima is a state-of-the-art CRM web application with a simple user interface.

Company Email

support@salesoptima.com

Contact No.

Company's Address

8770 West Bryn Mawr Ave.
Suite 1300
Chicago, IL 60631

Please note that while both Qualtrics CX and SalesOptima may have an outstanding set of features every software might be created for a different company size. If you are analyzing various solutions you should pay attention to a business type they are catering to. Certain features might scale up efficiently for big enterprises but if you have a small or medium business it’s often better to stay away from paying for complex features that you may never have a chance to use.

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