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Compare Qualtrics CX vs SalesLoft

What is better Qualtrics CX or SalesLoft? Different companies need different types of CRM Software. To find out which one suits you, think of comparing various alternatives feature by feature along with their terms and prices. Furthermore, you may get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.

The results are: Qualtrics CX (9.1) vs. SalesLoft (9.0) for overall quality and efficiency; Qualtrics CX (100%) vs. SalesLoft (95%) for user satisfaction rating. Check out their strong and weaker points and see which software is a better choice for your company. An effective, simple tip is to write the strengths and weaknesses of both services side by side and see which solution comes on top.

In case you you have to quickly find the optimal Customer Experience Management Software according to our experts we suggest you check out one of these services: Qualtrics CX, Yotpo, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cadence Scheduling
  • Sales Email Engine
  • Integrated Dialer
  • Salesforce Integration
  • User administration

Pricing Info

SalesLoft provides three SMB and enterprise pricing plans for users from all scales and industries. The plans are priced on quote basis, meaning that they correspond to the needs and requirements of each business. Take a look at the enterprise pricing details below, and contact the company to ask for your quote if your interested.

Group

  • Cadence Scheduling
  • Sales Email Engine
  • Integrated Dialer
  • Salesforce Integration
  • Automatic Timezone Detection
  • Custom Fields
  • Salesforce Field Mappings
  • Voicemail Drop
  • Data Partner Integrations
  • Sigstr Integration
  • Advanced Analytics
  • LocalDial
  • Group Level Permissions
  • CrystalKnows Integration
  • Owler Integration

Professional

  • All group features included
  • Automatic Timezone Detection
  • Custom Fields
  • Salesforce Field Mappings
  • Voicemail Drop
  • Data Partner Integrations
  • Sigstr Integration
  • Advanced Analytics

Enterprise

  • All professional features included
  • LocalDial
  • Group Level Permissions
  • CrystalKnows Integration
  • Owler Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

lyft, MuleSoft, Catchpoint

Integrations

SalesLoft integrates with the following business systems and applications:

  • Salesforce
  • Owler
  • DiscoverOrg
  • Crystal
  • Datanyze
  • RingLead
  • Sigstr
  • Prospectify

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SalesLoft provides enhanced capabilities for communication, integrating email tracking and sales calls in a single platform.

Company Email

support@salesloft.com

Contact No.

Company's Address

3405 Piedmont Rd NE, Suite 250
Atlanta, GA 30305
USA

You should note that while both Qualtrics CX and SalesLoft may offer an excellent set of features each solution may be designed for a different business size. If you are comparing features you may want to pay attention to a company type they are aimed at. Specific elements might scale up with no problem for big enterprises but if you own a small or medium business it’s often better to avoid paying for complex features that you may never actually use.

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