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Compare Qualtrics CX vs Salesforce Philanthropy Cloud

What is better Qualtrics CX or Salesforce Philanthropy Cloud? If you want to get a easy way to decide which CRM Software product is better, our unique algorythm gives Qualtrics CX a score of 9.1 and Salesforce Philanthropy Cloud a score of 8.9 for overall quality and performance. At the same time, Qualtrics CX is rated at 100%, while Salesforce Philanthropy Cloud is rated 100% for their user satisfaction level.

You can also assess their product details, including modules, tools, options, plans, costs, and many more. See whether the solution allows you to customize some of its workflows to guarantee the software fits your own business processes.

As of now, the leading solutions in our Customer Experience Management Software category are: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Philanthropy Cloud for Companies

  • Employee Giving Campaigns
  • Volunteer Organization & Tracking
  • Cause Recommendation & Discovery
  • Grants Management
  • Corporate Impact Assessment
  • Intelligent Case Management
  • Salesforce CRM Integration

Philanthropy Cloud for Nonprofits

  • Pledge Processing
  • Nonprofit Portal
  • Content Creation & Management
  • Email Marketing
  • Mobile Marketing
  • Donor Lifecycle Automation
  • Social Media Engagement
  • Salesforce CRM Integration

Pricing Info

You do not need to be using Salesforce CRM to implement Salesforce.org’s Philanthropy Cloud. Philanthropy Cloud can be purchased through United Way, the exclusive reseller. You can contact the vendor for more pricing details or to get a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

There is no specific information on Philanthropy Cloud integration, although it is know that Salesforce products can work with other apps and platforms in the Salesforce ecosystem. You can contact the vendor to learn more of the internal and external integration of this particular cloud solution.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

General Info

Cloud CRM solution to help employees, corporations, and nonprofits manage their causes and missions

Company Email

Contact No.

Company's Address

It may not always be sufficient to just compare Qualtrics CX and Salesforce Philanthropy Cloud against one another. Even though specific features, cost and customer experience are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by each software. Very often a less known app may turn out to be a great choice that was distinguished with SaaS awards such as our Great User Experience Award which shows that despite limited market presence it’s a worthy contender to the solutions that rule the market.

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