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Compare Qualtrics CX vs Sailthru

What is better Qualtrics CX or Sailthru? Getting the most effective CRM Software for your business is crucial to boosting your company’s effectiveness. In our platform, it is simple to examine a wide range of solutions to see which one is the right software for your needs. Here you can match Qualtrics CX vs. Sailthru and examine their overall scores (9.1 vs. 9.0, respectively) and user satisfaction rating (100% vs. 87%, respectively).

It's also possible to look at the specifics of pricing, conditions, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. In general, choose the software that allows you to scale the features and pricing to complement your business growth or lack of it.

We realize that not all businesses have the time to test dozens of different services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 87%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email manager
  • Site personalization manager
  • Prediction manager
  • Recommendation manager
  • Audience builder
  • Smart strategies
  • Test builder
  • AdTargeter
  • Campaign reports
  • Performance dashboards
  • Retention analytics
  • Personalization engine
  • Secure data environment
  • Mobile SDK
  • Open customer retention APIs
  • Zephyr
  • User administration

Pricing Info

Sailthru is a quote-priced system, where each user receives an individual SMB or enterprise pricing package that corresponds to his needs. Contact the company to obtain more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Economist, Country Fitter, Cambio

Integrations

Sailthru integrates with the following systems and applications:

  • Google Analytics
  • Excel

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sailthru is a customer retention system that offers personalized individual customer experiences for better engagement.

Company Email

info@qwaya.com

Contact No.

Company's Address

160 Varick St., 12th Floor
New York, NY 10013
USA

In the event you continue having second thoughts about which software will be best for your business it may be a sensible idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular a given software is and how extensive is its online presence. For instance, in case of Facebook Qualtrics CX has 37664 likes on their official page while Sailthru profile is liked by 1699 users.

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