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Compare Qualtrics CX vs Repsly

What is better Qualtrics CX or Repsly? With a wide range of functionalities, pricing, conditions, and more to compare, choosing the right CRM Software for your business is challenging. However by working with our system, it's easy to match the features of Qualtrics CX and Repsly as well as their general SmartScore, respectively as: 9.1 and 8.7 for overall score and 100% and 100% for user satisfaction.

You can also compare them feature by feature and find out which software is a more suitable fit for your enterprise. Don’t forget to ask for a demo first prior to getting a plan to see how the solution can benefit you in real setting.

Our experts made sure to review all popular Customer Experience Management Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Team Management
  • Scheduling
  • Data Collection
  • Reporting
  • Mobile CRM
  • Find Nearby

Pricing Info

Repsly has four pricing offerings that you can pay for month-to-month or annually. The inclusions of these are outlined below to help you discern the best package for your organization.

 

Organization – $29.00/user/month/annual billing

  • Team Activity Feed
  • Real-time Map Viewer
  • Territory Management
  • Customer Notes
  • Instant Messaging
  • Search, Filter & Tag

Visibility – $49.00/user/month/annual billing

  • All Organization Features
  • Photos
  • Custom Forms

Optimization – $69.00/user/month/annual billing

  • All Visibility Features
  • Sales Orders
  • Retail Audits
  • Scheduling
  • GPS Search Nearby
  • Time & Mileage Tracking
  • Reporting

Enterprise – request pricing information

  • 100+ Users

Whichever Repsly plan you choose, you can opt to add POS data and advanced reporting.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Milk Makeup, illy, Purity.Organic

Integrations

Repsly integrates with the following systems through Zapier: Quickbooks Online, Salesforce, AWeber, Close.io, Constant Contact, Freshbooks, GetResponse, Google Contacts, Highrise, HubSpot, Infusionsoft, Intuit QuickBase, Mailchimp, Office 365, Pipedrive, Project Manager, Sugar CRM, Xero, Zapier, & Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A mobile CRM that is purposely designed for field teams to enhance their productivity and to connect them with the office.

Company Email

info@repsly.com

Contact No.

Company's Address

Repsly, Inc.
77 Summer Street
Boston, MA 02110
USA

Almost as essential as functionalities and user support quality are pricing packages given by Qualtrics CX and Repsly. While price should not be the sole element it’s without a doubt a key thing to think about. You should look for a flexible pricing package that can be adjusted to your company size and easily scaled up if your business grows. You should be certain you don’t pick plans that include additional tools that you won’t find a use for and always make an effort to contact with the vendor directly as enterprises can usually benefit from more affordable prices. You should also try out a free trial or demo of each product to spend at least some time working with it. It’s a helpful experience that doesn’t require you to spend any money and provides you with a solid overview of what it feels like to work with Qualtrics CX and Repsly.

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