MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Qualtrics CX vs Predictive Dialer

What is better Qualtrics CX or Predictive Dialer? To ensure that you get the most effective and productive Customer Support Software for your firm, you should compare products available on the market. For instance, here you may match Qualtrics CX’s overall score of 9.1 against Predictive Dialer’s score of 8.0. You may also review their general user satisfaction: Qualtrics CX (100%) vs. Predictive Dialer (100%).

Moreover, you can review their strengths and weaknesses feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to select the right software for your company. It goes without saying you must understand your particular requirements to realize which service addresses those needs.

Right now, the best products in our Customer Experience Management Software category are: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $7.49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Predictive Dialing
  • Predicts Based on Call Metrics and Data
  • Predicts Numbers to Dial
  • Predicts When to Dial
  • Skips Answering Machines
  • Automatically Detects Voicemails
  • Avoids Dead Numbers
  • Transfers Live Calls to Agents Anywhere
  • Increased Time Talk
  • Keeps Agents on the Phone
  • Keeps All Agents Connected
  • Reach More Customers or Leads
  • Transfers Live Calls to Agents Anywhere
  • Skill-Based Call Routing
  • One Virtual Contact System
  • Call Monitoring
  • Call Recordings
  • Real-Time Call Metrics
  • Manage Call Dispositions
  • Track AHT
  • Track Call Volume

Pricing Info

CallCenterHosting Predictive Dialer offers the following basic and enterprise pricing packages:

Startup – $13.99/user/month

  • 5 Users Minimum
  • Agent Performance Evaluation and Reporting
  • Call Analytics
  • Automatic Call Distribution
  • Real-Time Reporting
  • 99.99 % Uptime
  • Monitor | Whisper | Barge

Medium – $9.99/user/month

  • All features
  • 10 Users Minimum

Business – $7.49/user/month

  • 20 Users Minimum
  • All features

Custom – Custome Enterprise Pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CallCenterHosting Predictive Dialer integrates with the following business systems and applications:

  • Salesforce
  • Microsoft Office
  • Zendesk
  • Google Apps
  • QuickBooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based call center solution powered with cloud intelligence.

Company Email

sales@callcenterhosting.com

Contact No.

Company's Address

The Real PBX
3 Willow Close, Holborough Lakes
Snodland, Kent ME65FA
United Kingdom

All the data, facts and opinions that we shared in this comparison were gathered from official vendor websites, marketing content available online, actual experience from real clients as well as our individual hands-on use of each product by an expert. We pay a lot of attention to comprehensively study every app, therefore we not only analyze it internally, but we also compare our observations with experiences of other members from the SaaS community.

Page last modified