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Compare Qualtrics CX vs Plotto

What is better Qualtrics CX or Plotto? The ideal Customer Experience Management Software is a program that can address your company’s unique demands. It’s easy to determine which option is best suited for your enterprise if you examine numerous products before you decide which one is the best.

For example, Qualtrics CX and Plotto are scored at 9.1 and 8.0, respectively, for total quality and performance. Likewise, Qualtrics CX and Plotto have a user satisfaction rating of 100% and 100%, respectively, which shows the general response they get from customers. Better yet, talk to a current client of the software and solicit their feedback about the solution in question.

We realize that not all companies have enough time to examine dozens of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Product feedback and sampling
  • Video ‘free text’ in online research surveys
  • Ethnographic research and video diaries
  • Creative testing pre & post campaign
  • Vox pops
  • Video testimonials
  • Surveys and content for pitches or PR
  • Insight generation
  • Customer satisfaction
  • Employee engagement & client feedback
  • Focus group homework or pre-screening

Pricing Info

Plotto offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter – £90 (Pay Per Survey)

  • 60-minute video
  • 3 surveys/month
  • Unlimited Business Users/Guests
  • Unlimited Research Respondents
  • Unlimited Survey Questions
  • Human Transcription/Translation (Contact for more details)
  • Emotion and Sentiment Analysis
  • API Access

Survey – £90 (Pay Per Survey)

  • All Starter features
  • 400-minute video
  • 5 surveys/month

Regular – £49/month

  • All features
  • 50 minutes/month
  • 50 Surveys/month

Plus – £400/month

  • All features
  • 500 minutes/month
  • 250 Surveys/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Plotto is an open API system, which means you can integrate it with a variety of third-party apps and business systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Plotto is an online video-based market research tool that enables businesses to gather and tell stories online by creating professional-looking videos.

Company Email

support@plotto.com

Contact No.

Company's Address

New Penderel House 4th Floor, 283 - 288 High Holborn,
London WC1V 7HP
United Kingdom

Both Qualtrics CX and Plotto were evaluated by a team of independent B2B experts who prepared a thorough analysis of all important elements of every product. Their total score was prepared by means of unique SmartScore model that gives a separate partial score to every element including: main features, client support, mobile support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only factor essential to a business so we make an effort to pay attention to all facets of a solution before coming up with its final score.

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