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Compare Qualtrics CX vs Percolate

What is better Qualtrics CX or Percolate? With various functions, pricing, conditions, and more to compare, choosing the best Reputation Management Software for your organization is hard. However by working with our system, it's easy to match the characteristics of Qualtrics CX and Percolate including their general SmartScore, respectively as: 9.1 and 9.0 for overall score and 100% and 91% for user satisfaction.

You can also evaluate them feature by feature check out which program is a more suitable fit for your company. Don’t forget to get a trial version first prior to subscribing to experience how the solution works in real setting.

We realize that not all companies have the time to try out a large number of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Yotpo, Zendesk, SoGoCX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete visibility across all marketing activities
  • Eliminates need of spreadsheets and a continuous loop of emails
  • Multi-channel campaign planning in a single calendar
  • Visibility into every activity
  • Custom Templates
  • Single workspace to manage briefs, assign tasks, track creative development,  share files, and work with teammates
  • Creative workspaces
  • Integrated task management
  • Digital Asset Management
  • Scalable campaigns
  • Easy distribution of content across channels
  • Sync with CRM
  • Deep insight and context into marketing
  • Measurement of the entire marketing process
  • Agile and data-driven content marketing

Pricing Info

Percolate SMB and enterprise pricing are available only upon request. Contact the company for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Met Life, General Electric, Levi’s, Marriott, BP

Integrations

Percolate integrates with the following systems and applications:

  • Salesforce
  • Marketo
  • Socialcode
  • Adobe Experience Manager
  • Sitecore
  • DOMO
  • TICKR
  • WordPress
  • Translations.com
  • Bitly
  • Eloqua
  • Drupal
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Percolate is a marketing software tool that enables you to carry out all marketing activities including planning, creation, and execution from a single hub.

Company Email

Contact No.

Company's Address

600 Congress Avenue, 16th Floor, Office 16036
Austin, TX 78701
USA

Please keep in mind that while both Qualtrics CX and Percolate may provide a top quality set of features every software could be designed for a different business size. If you are analyzing various solutions you may want to pay attention to a company size they are meant for. Certain functionalities might scale up with no problem for large enterprises but if you run a small or medium company it’s often more sensible to refrain paying for customized features that you might never use.

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