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Compare Qualtrics CX vs Percolate

What is better Qualtrics CX or Percolate? With a wide range of features, pricing, conditions, and more to check, finding the right Reputation Management Software for your business is challenging. However by working with our system, it is simple to match the functions of Qualtrics CX and Percolate together with their general SmartScore, respectively as: 9.1 and 9.0 for overall score and 100% and 91% for user satisfaction.

You can also compare them feature by feature check out which software is a better fit for your enterprise. Don’t forget to use a trial version first prior to opting in for a plan to experience how the solution works in real scenarios.

Our experts made sure to prepare reviews of all popular Customer Experience Management Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Qualtrics CX, Zendesk, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete visibility across all marketing activities
  • Eliminates need of spreadsheets and a continuous loop of emails
  • Multi-channel campaign planning in a single calendar
  • Visibility into every activity
  • Custom Templates
  • Single workspace to manage briefs, assign tasks, track creative development,  share files, and work with teammates
  • Creative workspaces
  • Integrated task management
  • Digital Asset Management
  • Scalable campaigns
  • Easy distribution of content across channels
  • Sync with CRM
  • Deep insight and context into marketing
  • Measurement of the entire marketing process
  • Agile and data-driven content marketing

Pricing Info

Percolate SMB and enterprise pricing are available only upon request. Contact the company for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Met Life, General Electric, Levi’s, Marriott, BP

Integrations

Percolate integrates with the following systems and applications:

  • Salesforce
  • Marketo
  • Socialcode
  • Adobe Experience Manager
  • Sitecore
  • DOMO
  • TICKR
  • WordPress
  • Translations.com
  • Bitly
  • Eloqua
  • Drupal
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Percolate is a marketing software tool that enables you to carry out all marketing activities including planning, creation, and execution from a single hub.

Company Email

Contact No.

Company's Address

600 Congress Avenue, 16th Floor, Office 16036
Austin, TX 78701
USA

You shouldn’t count on just a broad array of useful tools and adjustable pricing from a credible Reputation Management Software. Almost as essential as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Qualtrics CX or Percolate, or you struggle with some problems, or maybe you’ll want to request a specific revision or functionality useful to your company you can count on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. It’s also a major asset if you are able to enjoy personal training or at least a knowledge base you can use.

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