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Compare Qualtrics CX vs Paytronix

What is better Qualtrics CX or Paytronix? It’s a good idea to use our scoring system to help you get a general idea which Customer Experience Management Software product is better for your company. For overall product quality, Qualtrics CX received 9.1 points, while Paytronix received 7.5 points. At the same time, for user satisfaction, Qualtrics CX scored 100%, while Paytronix scored 100%.

Specifics of their unique elements, tools, supported platforms, customer service, plus more are available below to give you a more correct analysis. Don’t forget to get only the features that you need so you don’t waste cash for functions that you won’t be using.

Our team put a lot of effort to review all popular Customer Experience Management Software services available out there, but among all the ones we reviewed these three deserved our special attention: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Rewards Program Solutions:

  • Customer engagement engine
  • Mobile platform
  • Point of sale
  • Campaign center

Email Marketing Solutions:

  • Multi-channel messaging
  • List building
  • Real-time and automatic campaigns
  • Customer survey
  • Local store marketing

Data Insights:

  • Enhanced feature set
  • Benchmarks and results
  • Program design
  • Segmenting and targeting

Gift Programs:

  • Mobile gift solutions
  • Multichannel merchandising
  • Marketing tools
  • Reporting

Compensation Programs:

  • Flexible Employee Dining Programs
  • Tailored options for guest win-back
  • Powerful guest acquisition
  • Automatic tracking of redemption

Pricing Info

Paytronix customizes solutions based on business needs.  Prices are not listed online and can be obtained upon requesting for their enterprise pricing via the product’s official website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

California Pizza Kitchen, Red Mango, Earl of Sandwich, Thorntons

Integrations

Paytronix integrates with POS systems, mobile platforms, online ordering apps, and gift sales channels. However, information regarding the specific programs it integrates with are not available online.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A loyalty, gift, compensation, and messaging platform designed specifically for multi-unit restaurants chains and convenience store brands.

Company Email

Contact No.

Company's Address

Paytronix Systems, Inc.
80 Bridge Street
Newton, MA 02458

All the data, facts and statistics that we offered in this comparison were gathered from official vendor pages, advertising resources available online, real-life experience from real clients as well as our own everyday use of each software by an expert. We do our best to thoroughly test every service, therefore we not only examine it ourselves, but we also correlate our results with experiences of other users from the SaaS community.

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