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Compare Qualtrics CX vs Oracle Sales Cloud

What is better Qualtrics CX or Oracle Sales Cloud? A good way to find the right CRM Software product for your company is to cross-check the solutions against each other. Here you can compare Qualtrics CX and Oracle Sales Cloud and see their features compared thoroughly to help you select which one is the superior product.

Also, you can compare their overall ratings, including: overall score (Qualtrics CX: 9.1 vs. Oracle Sales Cloud: 8.9) and user satisfaction (Qualtrics CX: 100% vs. Oracle Sales Cloud: N/A%). Examine their varying features and similarities and see which one outperforms the other. Moreover, think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?

Our team put a lot of effort to review all popular Customer Experience Management Software services offered out there, but among them these three deserved our special attention: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $65

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Force Automation
  • Unified Sales and Service
  • Track and Manage Service Issues
  • Service Request Analytics
  • Sales Performance Management
  • Partner Relationship Management
  • Customer Data Management
  • Unified CX Platform

Pricing Info

Oracle Sales Cloud offers four SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select the most suitable plan for your business:

Professional Edition – from $65/user/month

  • CX Core
  • Mobile App for Smartphones and Tablets
  • Sales Analytics
  • Revenue Forecasting
  • Sales Catalog
  • Campaigns
  • Configuration and Customization Toolset
  • One Test Environment

Standard Edition – from $100/user/month

  • All Professional Edition features
  • Oracle Sales Cloud for Outlook
  • Territory Management
  • Customer Data Management

Enterprise Edition – from $200/user/month

  • All Standard Edition features
  • Unit Forecasting
  • Oracle Mobilytics
  • Mobile App Designer
  • Incentive Compensation
  • Quota Management
  • Oracle Sales Cloud for IBM Notes
  • Oracle Sales Cloud for Gmail
  • Sales Predictor
  • Content Sharing with Sales Lightbox

Premium Edition – from $300/user/month

  • All Enterprise Edition features
  • Whitespace Analysis
  • Oracle Voice
  • Enterprise Contracts

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Arin Innovation, Hitachi, Atradius

Integrations

Oracle Sales Cloud integrates with the following business systems and applications:

  • MS Outlook
  • IBM Notes
  • Gmail

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Oracle Sales Cloud is a customer relationship management solution that offers capabilities and features enabling companies to significantly grow through accelerated sales.

Company Email

Contact No.

Company's Address

Oracle Corporation
500 Oracle Parkway
Redwood Shores, CA 94065
USA

If you continue having doubts about which software will be best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how big is its online presence. For example Qualtrics CX Twitter profile has currently 35644 followers. At the same time Oracle Sales Cloud Twitter is followed by 3566 users.

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