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Compare Qualtrics CX vs Oracle Sales Cloud

What is better Qualtrics CX or Oracle Sales Cloud? There is a wide range of CRM Software products available for businesses right now. The best way to find out which app fits your needs best is to evaluate them side by side. For example, here you can examine Qualtrics CX and Oracle Sales Cloud for their overall score (9.1 vs. 8.9, respectively) or their user satisfaction rating (100% vs. N/A%, respectively).

It’s also possible to examine their functions and pricing conditions and other helpful data below. When matching products make sure to analyze their similar advantages and mark their differences to have a clearer picture of both deals. What is more bear in mind to check secondary factors like security, backup, usability, and customer service.

Our experts made sure to prepare reviews of all popular Customer Experience Management Software products offered out there, but among all the ones we reviewed these three caught our special attention: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $65

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Force Automation
  • Unified Sales and Service
  • Track and Manage Service Issues
  • Service Request Analytics
  • Sales Performance Management
  • Partner Relationship Management
  • Customer Data Management
  • Unified CX Platform

Pricing Info

Oracle Sales Cloud offers four SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select the most suitable plan for your business:

Professional Edition – from $65/user/month

  • CX Core
  • Mobile App for Smartphones and Tablets
  • Sales Analytics
  • Revenue Forecasting
  • Sales Catalog
  • Campaigns
  • Configuration and Customization Toolset
  • One Test Environment

Standard Edition – from $100/user/month

  • All Professional Edition features
  • Oracle Sales Cloud for Outlook
  • Territory Management
  • Customer Data Management

Enterprise Edition – from $200/user/month

  • All Standard Edition features
  • Unit Forecasting
  • Oracle Mobilytics
  • Mobile App Designer
  • Incentive Compensation
  • Quota Management
  • Oracle Sales Cloud for IBM Notes
  • Oracle Sales Cloud for Gmail
  • Sales Predictor
  • Content Sharing with Sales Lightbox

Premium Edition – from $300/user/month

  • All Enterprise Edition features
  • Whitespace Analysis
  • Oracle Voice
  • Enterprise Contracts

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Arin Innovation, Hitachi, Atradius

Integrations

Oracle Sales Cloud integrates with the following business systems and applications:

  • MS Outlook
  • IBM Notes
  • Gmail

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Oracle Sales Cloud is a customer relationship management solution that offers capabilities and features enabling companies to significantly grow through accelerated sales.

Company Email

Contact No.

Company's Address

Oracle Corporation
500 Oracle Parkway
Redwood Shores, CA 94065
USA

The apps analyzed on this page are only a small sample of our entire CRM Software category and you should keep in mind that there might be better options out there. If you want to make sure you make the best possible choice for your business we strongly suggest that you analyze more products first. It may also be a good idea to check out our top 10 CRM Software list to find out which solutions are at the moment the highest-ranking ones and leaders in the market.

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