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Compare Qualtrics CX vs Oracle CX

What is better Qualtrics CX or Oracle CX? When you compare Qualtrics CX and Oracle CX, you can actually see which Customer Experience Management Software product is the better alternative. This means that your organization can get the most productive and efficient application. You can examine the details, for example available tools, costs, plans offered by each vendor, offer stipulations, etc.

We also let you check their all round scores to know which one looks to be better. Qualtrics CX has 9.1 points for overall quality and 100% rating for user satisfaction; while Oracle CX has 8.9 points for overall quality and 100% for user satisfaction. Likewise, you can also check which vendor is more dependable by sending an an email question to both and see which one replies sooner.

People who are pressed for time or need a Customer Experience Management Software recommendation from our team might want to investigate these top choices for this year: Yotpo, SoGoCX, Zendesk.

SmartScore™

9.1

User Satisfaction

100%

Pricing:

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

8.9

User Satisfaction

100%

Pricing:

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Marketing Automation
  • Cross-Channel Orchestration
  • Testing and Personalization
  • Data Management and Analytics
  • Digital Analytics
  • B2C Commerce
  • Customer Loyalty
  • B2B Commerce
  • Configure, Price and Quote
  • Unified Sales and Service
  • Focused Solutions
  • CX Foundation
  • Artificial Intelligence
  • Omnichannel Service
  • Efficient Field Service
  • On-Demand Knowledge
  • Personalized Service

Pricing Info

Oracle CX’s pricing information is not available on its official website. You will have to contact the vendor directly for a price quote.

Integrations

  • Oracle Sales Cloud
  • Salesforce
  • Oracle e-Business Suite
  • OracleVoice
  • SAP
  • Oracle Human Capital Management Cloud

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mack, Juniper Networks, Toyota

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customer experience software designed to help businesses build better customer journeys and conversions.

Company Email

Contact No.

Company's Address

Oracle Corporation
500 Oracle Parkway
Redwood Shores, CA 94065

Both Qualtrics CX and Oracle CX were reviewed by a panel of reliable B2B experts who prepared a full study of all crucial aspects of each service. Their total rating was calculated using our unique SmartScore system which gives an individual partial score to every element such as: main functionalities, client support, mobile device support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only thing important to a business so we make an effort to pay attention to all facets of a product before coming up with its final rating.

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