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Compare Qualtrics CX vs Newired Journeys

What is better Qualtrics CX or Newired Journeys? Assessing products to get the best Customer Experience Management Software doesn't have to be complicated. On our review platform, we enable you to match Qualtrics CX and Newired Journeys and quickly analyze their unique elements. We allow you to check their features, supported devices, level of support, costs, terms, and many more.

You may also compare their overall score (9.1 for Qualtrics CX vs. 8.0 for Newired Journeys) and overall customer satisfaction level (100% for Qualtrics CX vs. 100% for Newired Journeys). Devote time to review your leading choices and find out which one is ideal for your company. You should also consider the vendor’s credibility; can they be relied upon and will they still be operating in the future?

We did our best to prepare reviews of all popular Customer Experience Management Software products offered out there, but among all the ones we reviewed these three deserved our special attention: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Fast and Easy Installation
  • UX Designer Guide
  • Action Management
  • Customer Segmentation
  • Knowledge Management

Pricing Info

Contact Newired Journeys for enterprise pricing information and other product details. You can also submit a request for a demo version to see if the product is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Emerasoft

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Newired provides an enterprise software solution for smarter experience management.

Company Email

info@newired.com

Contact No.

Company's Address

Newired S.r.l.
Via Po, 1
10124 Turin
Italy

You shouldn’t count on only a wide range of features and scalable pricing from a well-known Customer Experience Management Software. Almost as important as core features is a quality customer support. You want to ensure that when you have any questions about Qualtrics CX or Newired Journeys, or you run into a problem, or maybe you’ll need to request a specific update or functionality beneficial to your business you can trust in a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you can profit from personal training or at least an FAQ you can use.

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