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Compare Qualtrics CX vs Mettl 360View

What is better Qualtrics CX or Mettl 360View? The perfect CRM Software is a program that can tackle your company’s specific needs. It is possible to find which choice works best for your enterprise if you compare numerous products before you decide which one is the best.

For instance, Qualtrics CX and Mettl 360View are scored at 9.1 and 8.6, respectively, for all round quality and performance. Similarly, Qualtrics CX and Mettl 360View have a user satisfaction rating of 100% and N/A%, respectively, which suggests the general response they get from customers. Moreover, talk to a current client of the software and solicit their comments concerning the software in question.

Users who are pressed for time or would like to get a Customer Experience Management Software suggestion from our team may want to try out these top choices for the current year: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Performance appraisal
  • Succession planning
  • Training needs identification
  • Intuitive reports
  • Customizable survey
  • Personalized dashboard
  • Auto Save responses
  • Reliable behavioral tools
  • Competency framework

Pricing Info

The vendor doesn’t reveal Mettl 360View’s enterprise pricing. The complete price information is available upon request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Infosys, Keller, TVS

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy-to-use, cloud-based 360-degree performance appraisal and feedback software built for small and medium-sized businesses, as well as teams within large enterprises.

Company Email

support@mettl.com

Contact No.

Company's Address

Mettl,
Plot No. 85, Sector 44,
Gurgaon, Haryana, India,
122003

In case you are still having second thoughts about which app will be best for your company it may be a good idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular each software is and how large is its online presence.For example, if you look at Qualtrics CX LinkedIn profile you’ll find out that they are followed by 34094 users. In case of Mettl 360View the volume of followers on their LinkedIn page is 15933.

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