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Compare Qualtrics CX vs Maximizer CRM

What is better Qualtrics CX or Maximizer CRM? Different firms want different types of CRM Software. To learn which one suits you, consider evaluating various solutions feature by feature along with their terms and prices. Likewise, you can get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.

The results are: Qualtrics CX (9.1) vs. Maximizer CRM (8.5) for all round quality and performance; Qualtrics CX (100%) vs. Maximizer CRM (99%) for user satisfaction rating. Analyze their high and weaker points and see which software is a better choice for your company. An effective, simple tip is to list the strengths and weaknesses of both services next to each other and check which software comes on top.

People who are pressed for time or want a Customer Experience Management Software suggestion from our experts may want to take a look at these top choices for this year: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $60

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account & contact management
  • Business Intelligence
  • Quotes & order management
  • Reports & dashboards
  • Options to access the Web & mobile devices
  • Customer service management
  • Campaign management
  • Email marketing
  • Email templates
  • File sharing
  • Document management
  • Lead management
  • Integrations
  • Mobile access
  • Sales forecasting
  • Sales force automation
  • Sales pipeline management
  • Case management
  • Time management
  • Task management & automation
  • Mobile apps
  • Alerts & notifications
  • Calendar
  • Audit log
  • Web forms
  • Analytics
  • Multi-lingual & multi-currency

Pricing Info

Maximizer CRM offers two pricing packages:

Maximizer CRM: $60/user/month (billed annually)

  • Sales, Marketing and Customer Service Modules
  • Pre-built and Customizable Reports
  • Mobile Access, Outlook/Word/Excel Integration
  • Our Cloud or Your Cloud
  • English or French

Wealth Manager: $65/user/month (billed annually)

  • Sales, Marketing and Customer Service Modules
  • Pre-built and Customizable Reports
  • Mobile Access, Outlook/Word/Excel Integration
  • Our Cloud or Your Cloud
  • English

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Radisson, Nestle, Hallmark, Sterling Mutuals Inc.

Integrations

Maximizer CRM supports the following integrations:

  • Microsoft
  • MailChimp
  • HubSpot
  • Vineyardsoft
  • Advisor WebsitesTM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Maximizer is a simple, accessible and adaptable CRM solution with instant access to the entire history of customers and prospects.

Company Email

info@maximizer.com

Contact No.

Company's Address

208 W. 1st Avenue,
Vancouver, BC V5Y 3T2,
Canada

In case you continue having second thoughts about which service will be best in your case it might be a sound idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular every app is and how large is its online presence.For example, if you analyze Qualtrics CX LinkedIn page you’ll find out that they are followed by 34094 people. In case of Maximizer CRM the volume of followers on their LinkedIn page is 135.

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