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Compare Qualtrics CX vs MaritzCX

What is better Qualtrics CX or MaritzCX? When you compare Qualtrics CX and MaritzCX, it is simple to see which Customer Experience Management Software product is the more effective choice. This ensures that your organization can select the most productive and useful application. You can check the specifics, including available tools, pricing, plans offered by each vendor, offer terms, and many more

We also let you evaluate their total scores to know which one looks to be more beneficial for your firm. Qualtrics CX has 9.1 points for overall quality and 100% rating for user satisfaction; while MaritzCX has 8.5 points for overall quality and 97% for user satisfaction. Similarly, you can also find out which vendor is more reliable by sending an email request to the two companies and check which one replies sooner.

Our experts made sure to review all popular Customer Experience Management Software products that you can find out there, but among them these three deserved our special attention: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Journey Mapping
  • Voice of employee
  • Strategy and design consulting
  • Survey builder
  • Data collection
  • Mystery shopping
  • Analyze
  • Dashboard and reports
  • Data mining
  • Text analytics
  • Market research analytics

Advanced analytics

Pricing Info

MaritzCX doesn’t avail its pricing structure to the public. Contact them for details on the enterprise pricing structure.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Quantas, Sanofi, GM, Reliant, Drager,

Integrations

MaritzCX integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • Microsoft Dynamics
  • Marketo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

MaritzCX is a robust customer experience (CX) management software for large enterprises.

Company Email

sales@maritzcx.com

Contact No.

Company's Address

MaritzCX
3451 North Triumph Blvd
6th Floor, Lehi, UT 84043

In the event you are still having second thoughts about which app will work best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular every service is and how wide is its online presence. For instance Qualtrics CX Twitter account has currently 35644 followers. At the same time MaritzCX Twitter is followed by 4740 users.

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