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Compare Qualtrics CX vs iZooto

What is better Qualtrics CX or iZooto? We are here to improve the process of assessing Customer Experience Management Software products for you. In particular, on this page you can look at the overall performance of Qualtrics CX (9.1) and compare it with the overall performance of iZooto (8.0). It's also possible to match their overall user satisfaction rating: Qualtrics CX (100%) vs. iZooto (100%).

Furthermore, you can read their capabilities carefully to check which product can better deal with your company’s needs. In general, any B2B software must let you to comfortably view the big picture, all the while allowing you easy access to the details.

Our experts made sure to prepare reviews of all popular Customer Experience Management Software products that you can find on the market, but among them these three caught our special attention: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Platform Communication
  • Personalized Communication
  • In-Depth Analysis
  • Easy Integration
  • APIs
  • Audience Segmentation
  • Detailed dashboard and reporting
  • Schedule your notification

Pricing Info

iZooto offers the following SMB and enterprise pricing plans:

Basic – Starts Free for 10K Subscribers

  • 1 Website Property
  • Unlimited Notifications
  • 100000 API calls
  • Notifications expiry
  • Email support

Professional – starts at $99/month for 10K Subscribers

  • All features of Basic Plan +
  • 3 Website Properties
  • Unlimited Notifications
  • 100000 API calls
  • Rich notifications with Expiry
  • Scheduled campaign push
  • Segmentation with audience builder
  • Subscriber profiling
  • Click-through-optimizer

Business – starts at $149/month for 10K Subscribers

  • All features of Professional Plan +
  • 5 Website Properties
  • Unlimited Notifications
  • 100000 API calls
  • Migration-Friendly
  • Custom branding
  • RSS-to-Push
  • Multi-language Notifications
  • Churn Analysis
  • A/B testing (Coming Soon)
  • Triggered campaign push (coming soon)
  • Email and Phone support

Enterprise – Custom Enterprise Pricing

  • All features
  • Custom Branding
  • Unlimited Websites
  • Dedicated Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American Swan, AHA Taxis, Mahindra, Fresh Menu

Integrations

iZooto integrates with the following systems and applications:

  • Wordpress
  • Shopify
  • Joomla
  • Magento
  • .NET
  • Wix
  • Google Tag Manager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An audience re-engagement tool that drives higher conversions, order fulfillment, and user callback exponentially. IT allows you to send Push Messages to customers on Mobile & Desktop, without any App.

Company Email

mani@izooto.com

Contact No.

Company's Address

D-87, Sector-2
Noida, Uttar Pradesh-201301
India

If you continue having second thoughts about which software will perform best in your case it may be a good idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular every product is and how wide is its online presence. For example Qualtrics CX Twitter account has currently 35644 followers. At the same time iZooto Twitter is followed by 209 users.

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