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Compare Qualtrics CX vs IXACT Contact

What is better Qualtrics CX or IXACT Contact? Getting the most appropriate CRM Software for your organization is difficult with a lot of features, options, and offers to consider. But, depending on our review platform will make it possible for you to streamline the selection process by displaying all main solutions in a single place.

For example, you can match Qualtrics CX and IXACT Contact for their features and overall scores, namely, 9.1 and 8.8, respectively. Furthermore, you can check which product has higher general user satisfaction rating: 100% (Qualtrics CX) and 100% (IXACT Contact) to learn which product is better for your company. Don’t just pick the software with the lowest price, but the solution that gives the most cost-effective value.

We realize that not all companies have enough time to scrutinize dozens of various solutions, so we created a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $33

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real Estate CRM
  • Contact Database & Management
  • Contact Intelligence
  • Lead Generation Machine
  • Keep In Touch Dashboard
  • Pipeline Health Monitoring
  • Listings Management
  • Personalized Roadmap
  • e-Newsletters
  • Drip Email Campaigns
  • Campaign Reporting
  • Agent Websites
  • Social Media Integration
  • Original Blog Content
  • Real Estate IDX Integration
  • Mobile App

Pricing Info

IXACT Contact is a CRM and marketing automation platform specifically designed for the real estate industry. It has a simple enterprise pricing that starts at $39 per month.

IXACT Contact – from $39/month or $33/month/annual billing

  • CRM
  • Email Marketing
  • Automated Monthly e-Newsletter
  • Agent Websites
  • Mobile App & Google Sync
  • Concierge Setup Services
  • Unlimited Phone Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Keller Williams Experience Realty, RE/MAX Hallmark, Macdonald Realty Ltd.

Integrations

IXACT Contact can integrate with several solutions to help you extend its functionalities. The following are only a few examples:

  • Google
  • Outlook
  • BombBomb

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

IXACT Contact is a CRM and marketing automation tool purpose-built for real estate businesses.

Company Email

info@ixactcontact.com

Contact No.

Company's Address

IXACT Contact Solutions, Inc.
137 Bentworth Ave.
North York, ON M6A 1P6
Canada

You should note that even though both Qualtrics CX and IXACT Contact may have a top quality range of features each product could be created for a different business size. If you are comparing features you may want to focus on a business type they are aimed at. Certain functionalities might scale up well for big enterprises but if you run a small or medium company it’s frequently better to refrain paying for advanced functionalities that you may never use.

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