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Compare Qualtrics CX vs iperceptions

What is better Qualtrics CX or iperceptions? Finding the perfect Customer Support Software for your organization is vital to growing your company’s productivity. In our platform, it is simple to assess different solutions to see which one is the right software for your needs. Here you can match Qualtrics CX vs. iperceptions and check out their overall scores (9.1 vs. 7.3, respectively) and user satisfaction rating (100% vs. N/A%, respectively).

You can also look at the specifics of rates, conditions, plans, functions, tools, and more, and decide which software offers more advantages for your business. As a rule of thumb, choose the software that allows you to change the features and price terms to match your business growth or lack of it.

Right now, the most popular services in our Customer Experience Management Software category are: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Collect Features

  • Unlimited Responses
  • Adjust Invitation Rate
  • JavaScript Installation

Invitation Types

  • Layered Invitation
  • Discreet Invitation
  • Redirected Invitation

Design Features

  • Customizable Look and Feel
  • Thank You Pages
  • 30+ Languages

Question Types

  • Single Select
  • Multi Select
  • Ranking
  • Set of Ratings
  • Calculated Fields
  • Open-Ended

Advanced Question Features

  • Skip Logic
  • Piping

Pricing Info

iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Chrysler, Comcast, COX, Hasbro, Hyundai

Integrations

iperceptions supports integrations with the following business systems and applications:

  • Google Analytics
  • Tealeaf
  • ClickTale
  • Adobe Analytics
  • Omniture Site Catalyst
  • Sitecore
  • Coremetrics
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.

Company Email

marketing@iperceptions.com

Contact No.

Company's Address

3575 Boulevard St-Laurent, Suite 310. Montreal, Québec

No Customer Support Software will be perfect enough to cover all the requirements of a business. Even though key features of Qualtrics CX and iperceptions should matter you should also carefully analyze the integrations provided by every software. Very often your team will already be making use of some other SaaS software in your company and it’s always wiser to select solutions that integrate well with each other. With that approach you will be able to ensure an effortless transfer of information between your teams and services, which can really reduce time spent on migrating between one product and the other.

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