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Compare Qualtrics CX vs Informizely

What is better Qualtrics CX or Informizely? Getting the best Customer Experience Management Software for your firm is essential to increasing your company’s effectiveness. In our platform, you can easily evaluate different solutions to see which one is the ideal software for your needs. Here you can match Qualtrics CX vs. Informizely and examine their overall scores (9.1 vs. 6.9, respectively) and user satisfaction rating (100% vs. 100%, respectively).

You can even study the specifics of costs, terms and conditions, plans, capabilities, tools, and more, and determine which software offers more advantages for your business. In general, choose the software which helps you to change the features and subscription plan to complement your company growth or lack of it.

We did our best to review all popular Customer Experience Management Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $55

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey builder
  • Targeted surveys/promotions
  • Slide-in, popup and exit surveys
  • Customizable survey widget
  • Advanced reporting dashboard
  • Data export to MS Excel
  • Triggered surveys
  • Slide-in panel
  • Text analysis
  • Automatic language detection
  • Net Promoter Score
  • Real-time results
  • Mobile-optimized surveys
  • Google Analytics Integration
  • Custom cookies and variables
  • Programmatic triggering

Pricing Info

Informizely offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Small business: $55/month (billed annually)

  • 1 domain, 1 user
  • 250 responses/month
  • Unlimited surveys and views
  • Customizable styling
  • Text analysis and drill down reporting
  • Exit intent surveys

Professional: $165/month (billed annually)

  • Small Business features plus
  • No Informizely branding
  • 3 users, 5,000 responses per month
  • Advanced targeting features
  • Mobile-optimized surveys
  • Background/clickable images
  • MailChimp and Google Analytics Integration

Enterprise: $275/month (billed annually)

  • Professional features plus
  • 3 domains
  • Target on user IDs, cookie values and JavaScript variables
  • Webhooks
  • REST Reporting API
  • Widget API
  • Integration with any back-end system

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TREND MICRO, Domino's Pizza, Pfizer

Integrations

Informizely offers the following connectivity options:

  • REST Reporting API
  • Widget API
  • Webhooks
  • JavaScript API
  • MailChimp
  • Google Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

In-site, targeted surveys and polls for identification of conversation issues and discovery of new possibilities to enhance customer experiences.

Company Email

info@informizely.com

Contact No.

Company's Address

Raadhuisstraat 22
1016DE, Amsterdam
The Netherlands

In case you are still having second thoughts about which app will perform best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular each service is and how big is its online presence. For instance, in case of Facebook Qualtrics CX has 37664 likes on their official page while Informizely profile is liked by 0 users.

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