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Compare Qualtrics CX vs Infor CRM

What is better Qualtrics CX or Infor CRM? Selecting the right CRM Software for your company is hard with too much features, choices, and terms to check. But, relying on our review directory will allow you to cut down the selection steps by getting all major services in one location.

For example, you can compare Qualtrics CX and Infor CRM for their tools and overall scores, namely, 9.1 and 9.0, respectively. Furthermore, you can see which product has higher general user satisfaction rating: 100% (Qualtrics CX) and 99% (Infor CRM) to determine which product is better for your company. Don’t simply pick the service with the lowest price, but the solution that gives the most cost-effective value.

Those of you who want to save some time or could use a Customer Experience Management Software suggestion from our team might want to try out these top choices for the current year: Qualtrics CX, Zendesk, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Open access
  • Mobile app
  • Embedded CRM
  • Integration options
  • Open APIs
  • Works with popular ERPs
  • Adaptable & scalable platform

Pricing Info

Infor CRM pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Dunlop Aircraft Tyres, Hamworthy, ZyXEL, Meridian Bioscience, Harry Rosen

Integrations

Infor CRM offers standard open APIs & integration options.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Infor CRM is an award-winning, state-of-the-art technology platform that empowers you to maximize the value of
your customer data.

Company Email

innovate@infor.com

Contact No.

Company's Address

641 Avenue of the Americas
New York, NY 10011
USA

Every time you test different CRM Software services you shouldn’t only analyze their features list and offered pricing packages. Pay attention to the fact that the software should be matching your work processes and company so the more flexible their offer the better. Explore which OSes are supported by Qualtrics CX and Infor CRM and be certain you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this could be a critical factor for many companies.

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