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Compare Qualtrics CX vs Hanna CRM

What is better Qualtrics CX or Hanna CRM? With a wide range of functions, pricing, terms, and more to evaluate, choosing the right CRM Software for your firm is challenging. But making use of our system, it's easy to match the features of Qualtrics CX and Hanna CRM including their general score, respectively as: 9.1 and 8.0 for overall score and 100% and 96% for user satisfaction.

You can also review them feature by feature check out which software is a better fit for your business. Remember to ask for a trial version first prior to getting a plan to see how the software can help you in practical situations.

In case you you have to quickly find the optimal Customer Experience Management Software according to our experts we advise you take a look at one of these solutions: Qualtrics CX, Zendesk, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from €17

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contacts Database
  • Project Management
  • Task Management
  • Potential Customers Funnel
  • Sales Management
  • Stock Management
  • Daily Tasks Management
  • Tasker Integration
  • Email Integration
  • Telephony Integration

Pricing Info

Hanna CRM has two offerings for enterprise pricing, each with its own set of unique features. You can look at their inclusions below and decide which one is the best for your organization.

Optimal – €17/month

  • Dashboard
  • Contacts
  • Leads
  • Tasks
  • Calendar
  • Objects
  • Opportunities
  • Email
  • Tasker Integration

Maximum – €20/month

  • All Optimal Features
  • Projects
  • Invoices
  • Items
  • Expenses
  • Contracts
  • Reports
  • Knowledge Base
  • Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

GRIFS AG, VikingDome, Panama Food Garden

Integrations

Hanna CRM can integrate with the following platforms and services:

  • IMAP
  • Google Calendar
  • Zapier
  • Tasker
  • 3CX

Hanna CRM has REST API for further integration requirements as well.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A straightforward CRM system that makes work more efficient and enjoyable with its clean and visually appealing interface.

Company Email

info@hannacrm.lt

Contact No.

Company's Address

Hanna CRM
Ateities IT, Ltd.
Mokslininkų st. 2A
Vilnius LT-08412
Lithuania

In case you are still having second thoughts about which solution will work best for your company it might be a sound idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular a given software is and how big is its online presence.For example, if you look at Qualtrics CX LinkedIn account you’ll see that they are followed by 34094 people. In case of Hanna CRM the number of followers on their LinkedIn page is 5.

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