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Compare Qualtrics CX vs Gincore

What is better Qualtrics CX or Gincore? A good way to find the appropriate CRM Software product for your company is to evaluate the solutions against each other. Here you can compare Qualtrics CX and Gincore and see their capabilities compared contrastively to help you decide on which one is the better product.

Furthermore, you can compare their overall ratings, for instance: overall score (Qualtrics CX: 9.1 vs. Gincore: 8.0) and user satisfaction (Qualtrics CX: 100% vs. Gincore: 100%). Examine their varying features and similarities and see which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your company outgrow the app in the next couple of years?

Currently, the leading products in our Customer Experience Management Software category are: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Billing & Invoicing
  • Dispatch Management
  • Inventory Control
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Work Order Management

Pricing Info

Gincore offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Start-Up – $19.99/month

  • 2 Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Workshop – $29.99/month

  • 7 Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Standard – $49.99/month

  • 14 users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser

Professional – $99.99/month

  • Unlimited Users
  • Complete logistics between branches
  • Funnel of sales, analytics
  • Competitors parser
  • Individual improvements for your business

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Remonteka, SerpService, M-Fix

Integrations

Gincore offers integration with Google Analytics, Telephony provider sю as well as barcode scanners, POS terminals, thermal printers for printing labels/price tags and much more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gincore is a cloud-based accounting and CRM software that caters specifically to computer and cellphone service centers and repair shops.

Company Email

gincore@gincore.net

Contact No.

Company's Address

San Francisco 3
Embarcadero Center
USA

You should note that while both Qualtrics CX and Gincore may have a reliable set of features every service may be designed for a different company size. If you are studying different apps you may want to give some attention to a business size they are aimed at. Certain elements may scale up effectively for large enterprises but if you own a small or medium business it’s usually more sensible to avoid paying for complex features that you may never actually use.

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