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Compare Qualtrics CX vs Feedier

What is better Qualtrics CX or Feedier? Different firms need different types of CRM Software. To find out which one meets your requirements, consider evaluating various alternatives feature by feature including their terms and costs. Likewise, you will get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.

The results are: Qualtrics CX (9.1) vs. Feedier (8.0) for all round quality and functionality; Qualtrics CX (100%) vs. Feedier (100%) for user satisfaction rating. Check out their high and weak points and see which software is a better choice for your company. A simple, practical tip is to list the strengths and weaknesses of both applications side by side and check which solution has more benefits.

In case you you want to quickly identify the top Customer Experience Management Software according to our experts we recommend you try out these solutions: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $49.90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Feedback Gathering
  • Widget Feedback Gathering
  • Social Media Feedback Gathering
  • SMS Feedback Gathering
  • App-Based Feedback Gathering
  • Feedback Entries Filters
  • Customer Grouping & Segmentation
  • Public Board Option
  • Reward Program & Management
  • Real-Time Insights
  • API & Webhooks
  • Slack Integration
  • Zapier Integration

Pricing Info

Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.

Free Plan – Free

  • 200 Feedback Entries per Month
  • 1 Feedback Carrier
  • 5 Team Members
  • Reports & Insights
  • 1,000 Emails per Month
  • Zapier Integration
  • 5/7 Ticket Support

Standard Plan – $49.90/month or $548.90/year

  • All Free Plan Features
  • Unlimited Feedback Entries
  • 5 Feedback Carriers
  • 20 Team Members
  • 15,000 Emails per Month
  • 500 SMS per Month
  • Custom Links
  • 7/7 Ticket Support

Enterprise Plan – $139.90/month or $1,538.90/year

  • All Standard Plan Features
  • Unlimited Feedback Entries
  • Unlimited Feedback Carriers
  • Unlimited Team Members
  • 150,000 Emails per Month
  • 1,500 SMS per Month
  • Custom Domain
  • Phone Support

Custom Plan – request a quote

  • All Enterprise Plan Features
  • Unlimited SMS
  • Unlimited Email
  • Custom Question Types
  • Custom Reward Program
  • Custom API Integration
  • Custom Notifications

All plans include the following:

  • Simple Survey Builder
  • Multiple Question Types
  • Multiple Reward Types
  • API & Webhooks
  • Email & Slack Notifications

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Feedier connects with Zapier to enable you to synchronize the solution with a wide array of applications. It can interface with slack as well for notification purposes. You can also utilize the API and Webhooks for custom integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An organized and gamified feedback gathering application for businesses.

Company Email

contact@feedier.com

Contact No.

Company's Address

Alkalab SAS
16 Place Caulier
5900 Lille
France

No CRM Software will be able to cover all the requirements of a business. Even though core features of Qualtrics CX and Feedier are obviously a priority you should also carefully examine the integrations supported by every software. In many cases your team will already be working with various kinds of B2B software in your company and it’s definitely better to opt for apps that integrate well with each other. That way you can be certain of an effortless exchange of information between your teams and apps, which can considerably reduce time spent on migrating between one service and the next.

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