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Compare Qualtrics CX vs FeedbacQ

What is better Qualtrics CX or FeedbacQ? A sensible way to find the appropriate CRM Software product for your organization is to cross-check the solutions against each other. Here you can compare Qualtrics CX and FeedbacQ and see their functions compared thoroughly to help you choose which one is the superior product.

Furthermore, you can review their overall ratings, including: overall score (Qualtrics CX: 9.1 vs. FeedbacQ: 8.0) and user satisfaction (Qualtrics CX: 100% vs. FeedbacQ: 100%). Analyze their distinctive features and similarities and discover which one outperforms the other. Similarly anticipate the state of what your business will be in years to come; will your business outgrow the app in the next couple of years?

Those of you who are pressed for time or want a Customer Experience Management Software suggestion from our experts may want to investigate these top choices for this year: Yotpo, Zendesk, SoGoCX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from ₹1,000

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Deep Analytics
  • Multi-Language Support
  • Multi-Device Support
  • Works Offline
  • Multiple Question Types
  • Fully Customizable Branding
  • Display Offers & Special Promotions
  • Support For Media
  • Support For Kiosk Mode
  • Net Promoter Score10 Email Reports
  • Support For Android & iPads

Pricing Info

FeedbacQ offers a flexible enterprise pricing (monthly or annually) based on the number of devices.

  • Monthly – starts at ₹1,000/device/month
  • Annually – starts at ₹10,000/device/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

FeedbacQ could be integrated with Management Information System (MIS) and other software if the concerned solution makes accessible for FeedbacQ.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A smart customer feedback management platform that utilizes machine learning algorithms to analyze feedback from customers and discover trends and patterns that lead to highly actionable insights.

Company Email

info@wiinnova.com

Contact No.

Company's Address

Wiinnova Software Labs Pvt Ltd.
#1516, 5th Floor,
HiLite Business Park,
HiLite City, Calicut - 673014
Kerala, India

Almost as important as useful features and customer support quality are pricing packages offered by Qualtrics CX and FeedbacQ. Even though pricing should not be the sole aspect it’s surely a significant thing to think about. You should count on a flexible pricing package that can be matched with your company size and easily scaled up if your business grows. You should be certain you don’t pick plans that include additional features that you won’t find a use for and always try to contact with the vendor directly because big companies can frequently benefit from discounts. You should also give a chance to a free trial or demo of each software to spend at least some time using it. It’s a valuable experience that doesn’t ask you to pay any money and gives you a reliable overview of what it feels like to work with Qualtrics CX and FeedbacQ.

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