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Compare Qualtrics CX vs Feedbackly

What is better Qualtrics CX or Feedbackly? Today’s firms need the most effective CRM Software product to continue to be competitive. On this page we help you with choosing the best tool, by allowing you to compare Qualtrics CX and Feedbackly down to the very details of their individual offers.

You can even check our total scoring values, which rate the software overall quality and performance. Qualtrics CX got a 9.1 score, while Feedbackly has a score of 7.0. Likewise, you may compare their general user satisfaction rating: 100% (Qualtrics CX) against 100% (Feedbackly). Bear in mind to choose the application that best matches your top priorities, not the software with the higher number of features.

We realize that not all companies have the time to try out dozens of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Notifications
  • Question logic
  • Visual customization
  • Multiuser accounts
  • Email surveys
  • PDF/Excel/CSV export
  • Full analytics suite

Pricing Info

Feedbackly offers a simple enterprise pricing structure with four plans:

Free – $0

  • Survey creation
  • Channel management
  • Full analytics suite
  • Knowledge base support

Team – Quote-based

  • Everything in Free plan
  • Question logic tool
  • 1,000 email surveys
  • Email support
  • PDF/Excel/CSV export
  • Live chat support

Growth – Quote-based

  • Everything in Team plan
  • 8,000 email surveys
  • Real-time notifications
  • Survey visual customization
  • Add your company logo to surveys

Enterprise – Quote-based

  • Everything in Growth plan
  • Feedback inbox
  • Unlimited users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Toyota, Viasat, Helsinki

Integrations

Feedbackly integrates with the following applications:

  • Wix
  • HubSpot
  • WordPress
  • Google Tag Manager
  • Weebly
  • Joomla
  • Shopify
  • Unbounce
  • Drupal
  • Squarespace
  • Magento
  • Instapage

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores.

Company Email

info@feedbackly.com

Contact No.

Company's Address

Feedbackly
Itämerenkatu 1
00180 Helsinki
Finland

Popular Alternatives

Product Name
Score

It may not always be sufficient to simply compare Qualtrics CX and Feedbackly with one another. Although specific functionalities, pricing and user experience are all crucial and should be considered when making a final decision, you should also check out the recognition and awards claimed by each app. Frequently a less popular software may turn out to be a good choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that despite smaller market presence it’s a significant rival to the products that rule the market.

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