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Compare Qualtrics CX vs Feedbackly

What is better Qualtrics CX or Feedbackly? Finding the most effective CRM Software product is all about evaluating various solutions and determining the top program for your specific needs. Our proprietary system provides you with an instant look at the general rating of Qualtrics CX and Feedbackly. For all round quality and performance, Qualtrics CX scored 9.1, while Feedbackly scored 7.0. On the other hand, for user satisfaction, Qualtrics CX earned 100%, while Feedbackly earned 100%.

Below it's also possible to check their functions, terms, plans, etc. to determine what application will be more suitable for your situation. One key element to check is if the software allows you to toggle on/off permissions on different types of users to protect any critical business data.

Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software products offered out there, but among them these three deserved our special attention: SoGoCX, Zendesk, Yotpo.

SmartScore™

9.1

User Satisfaction

100%

Pricing:

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Popular Qualtrics CX Alternatives

NOAWARDS
YET

SmartScore™

7.0

User Satisfaction

100%

Pricing:

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Notifications
  • Question logic
  • Visual customization
  • Multiuser accounts
  • Email surveys
  • PDF/Excel/CSV export
  • Full analytics suite

Pricing Info

Feedbackly offers a simple enterprise pricing structure with four plans:

Free – $0

  • Survey creation
  • Channel management
  • Full analytics suite
  • Knowledge base support

Team – Quote-based

  • Everything in Free plan
  • Question logic tool
  • 1,000 email surveys
  • Email support
  • PDF/Excel/CSV export
  • Live chat support

Growth – Quote-based

  • Everything in Team plan
  • 8,000 email surveys
  • Real-time notifications
  • Survey visual customization
  • Add your company logo to surveys

Enterprise – Quote-based

  • Everything in Growth plan
  • Feedback inbox
  • Unlimited users

Integrations

Feedbackly integrates with the following applications:

  • Wix
  • HubSpot
  • WordPress
  • Google Tag Manager
  • Weebly
  • Joomla
  • Shopify
  • Unbounce
  • Drupal
  • Squarespace
  • Magento
  • Instapage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Toyota, Viasat, Helsinki

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based feedback and customer experience platform designed for businesses of different sizes with brick-and-mortar stores or online stores.

Company Email

info@feedbackly.com

Contact No.

Company's Address

Feedbackly
Itämerenkatu 1
00180 Helsinki
Finland

Popular Feedbackly Alternatives

Product Name
Score

All the data, facts and statistics that we offered in this table were collected from official company sites, marketing resources available online, actual experience from real clients as well as our personal direct use of every solution by a professional reviewer. We pay a lot of attention to extensively examine every product, so we not only analyze it on our own, but we also compare our findings with opinions of other members from the SaaS community.

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