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Compare Qualtrics CX vs Drip

What is better Qualtrics CX or Drip? The best CRM Software is a service that can deal with your company’s specific requirements. You can find which alternative works really with your business if you assess a wider range of products before you decide which one is the best.

For instance, Qualtrics CX and Drip are scored at 9.1 and 9.0, respectively, for total quality and performance. Likewise, Qualtrics CX and Drip have a user satisfaction rating of 100% and 87%, respectively, which indicates the general response they get from customers. Better yet, get in touch with an existing customer of the software and ask for their comments about the software in question.

We did our best to review all popular Customer Experience Management Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Qualtrics CX, Yotpo, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 87%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Facebook Ads
  • Workflow Builder
  • Process Automation
  • Subscriber Tagging
  • Lead Scoring
  • Drip Campaigns
  • Email Blasts
  • One-Off Emails
  • Split Testing
  • Performance Tracking
  • Reports
  • Integrations
  • Email Address Capture
  • Subscriber List Management
  • Campaign Templates

Pricing Info

Drip offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Starter – Free

  • 100 Subscribers
  • Unlimited Emails
  • Unlimited Users
  • Opt-In Widgets
  • API Access
  • Email Marketing Automation
  • Third-Party Integrations
  • Purchase Notifications
  • Lead Scoring

Basic – $49.00/month or $41.00/month/annual billing

  • 5,000 Subscribers
  • Unlimited Emails
  • Unlimited Users
  • Opt-In Widgets
  • API Access
  • Email Marketing Automation
  • Third-Party Integrations
  • Purchase Notifications
  • Lead Scoring
  • No Drip Branding

Pro – $99.00/month or $83.00/month/annual billing

  • 5,000 Subscribers
  • Unlimited Emails
  • Unlimited Users
  • Opt-In Widgets
  • API Access
  • Email Marketing Automation
  • Third-Party Integrations
  • Purchase Notifications
  • Lead Scoring
  • No Drip Branding

High Volume – request a quote

  • Custom Number of Subscribers

Pro – $99.00/month

  • 5,000 Subscribers
  • Unlimited Emails
  • Unlimited Users
  • Opt-In Widgets
  • API Access
  • Email Marketing Automation
  • Third-Party Integrations
  • Purchase Notifications
  • Lead Scoring
  • No Drip Branding

Three-week free trials are available for Basic and Pro plans. Those interested can sign-up on the website or contact sales via email.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Liftopia, When I Work, Valfie

Integrations

Drip offers access to its API and provides third-party integrations. The following are a few examples of applications and solutions Drip connects with:

  • WooCommerce
  • ThriveCart
  • Shopify
  • PayPal
  • Strip
  • Recurly
  • Salesforce
  • PipeDrive
  • io

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A visual email marketing campaign building and process automation software.

Company Email

Contact No.

Company's Address

Drip
251 North 1st Avenue, Suite 200
Minneapolis, MN 55401
USA

No CRM Software will be able to cater to all the requirements of a specific team. While main features of Qualtrics CX and Drip are obviously a priority you should also carefully explore the integrations offered by a given app. Very often you will already be using other types of SaaS software in your company and it’s much wiser to choose services that integrate well with each other. If you do that you will be able to ensure an effortless exchange of information between your teams and software used, which can significantly reduce time devoted to migrating between one solution and the other.

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