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Compare Qualtrics CX vs Domotz

What is better Qualtrics CX or Domotz? When selecting the proper Customer Support Software for your business it is recommended that you evaluate the functions, pricing, and other important information concerning the product and vendor. Here, you are able to see the similarities and discrepancies between Qualtrics CX (overall score at 9.1 and user satisfaction at 100%) and Domotz (overall score at 8.0 and user satisfaction at N/A%).

It's also possible to check out their specific modules, for example tools, plans, rates, terms and conditions, etc. Moreover, read the terms closely for information on extra charges, including, setup cost, separate support plan, upgrade fees, storage fees, and more.

Those of you who want to save some time or could use a Customer Experience Management Software suggestion from our team may want to try out these top choices for this year: Zendesk, SoGoCX, Yotpo.

SmartScore™

9.1

User Satisfaction

100%

Pricing:

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

8.0

User Satisfaction

N/A

Pricing:

Starting from €3

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited Endpoints
  • Advanced Device Identification
  • Network Monitoring & Alerts
  • Speed Test & Trace Route
  • SNMP & TCP service monitoring
  • Wi-Fi Access Point Integration
  • External IP Host monitoring
  • Additional Subnet Monitoring
  • Device Response Time Monitoring & Statistics
  • Remote Management & Troubleshooting
  • IoT Integration
  • Secure Remote Connection
  • Multiple VLAN Support
  • Remote Power Management
  • Security Camera Integration
  • Security Features
  • Automated Device Attribute DiscoveryTeam Management
  • Collaboration
  • Team Alert Profiles
  • Multi-client Account
  • Two-Factor Authentication
  • Custom Branding
  • Easy Setup & Deployment

Pricing Info

Domotz offers the following basic and enterprise pricing packages:

Lite – €3/site/month

  • Unlimited Endpoints
  • Advanced Device Identification
  • Monitoring & Alerts
  • Speed Test & Trace Route
  • Multiple VLAN Support
  • Remote Power Management for PDUs and PoE Switches
  • Automated Managed Switch port mapping
  • IoT Integration
  • Domotz Pro Mobile Apps
  • Customer-Facing Mobile App

Advanced – €6/site/month

  • All Lite Features
  • Wi-Fi Access Point Advanced Monitoring
  • Security Camera Advanced Integration
  • Advanced Alerts
  • Team Management (Multi-User Access)
  • Collaboration (Network sharing to trusted users)

Premium – €19/site/month

  • All Advanced features
  • Device Response Time Monitoring
  • Security Features (Perimeter network scans)

Integrations

The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ABB, BBC Scotland, Busch-Jaeger

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.

Company Email

support@domotz.com

Contact No.

Company's Address

Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States

The products compared on this page are merely a small part of our complete Customer Support Software category and you should keep in mind that there might be more reliable alternatives available. If you would like to make sure you make the optimal decision for your company we strongly suggest that you compare more products first. You may also want to check out our top 10 Customer Support Software list to see which products are at the moment the best ones and leaders in the market.

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