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Compare Qualtrics CX vs DeskMoz

What is better Qualtrics CX or DeskMoz? With various functions, pricing, details, and more to compare, choosing the best CRM Software for your business is hard. But by using our system, you can easily match the features of Qualtrics CX and DeskMoz including their general rating, respectively as: 9.1 and 8.0 for overall score and 100% and 100% for user satisfaction.

You can also review them feature by feature and find out which program is a more suitable fit for your company. Remember to ask for a free trial first prior to subscribing to see how the solution can benefit you in practical situations.

Our experts made sure to review all popular Customer Experience Management Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: SoGoCX, Zendesk, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full Website Study
  • Custom Trained Agents
  • Free Live Chat Software
  • Zapier Integration
  • Carry Forward Unused Chats
  • Real-time Chat Transcripts
  • Leads Forwarding by Email & SMS
  • White Label Widget
  • Advanced Customization

Pricing Info

Deskmoz offers fives product options to suit various needs and budgets. Contact them today to know more about their enterprise pricing information.

Economy – $199/month

  • Up to 50 Chats
  • Single Website
  • 20 FAQs
  • 24×7 (350+ days) Chat Agents
  • Free Live Chat Software
  • Zapier Integration
  • Free Setup
  • Carry Forward Unused Chats
  • Real-time Chat Transcripts
  • Leads Forwarding by Email & SMS
  • White Label Widget
  • Advanced Customization

Standard – $399/month

  • All Economy features
  • Up to 200 Chats
  • Unlimited FAQs
  • Full Website Study
  • Custom Trained Agents

Professional – $699/month

  • All Standard features
  • Up to 500 Chats
  • Multiple Websites (Up to 3)

Premium – $999/month

  • All Professional features
  • Up to 1000 Chats
  • Multiple Websites (Up to 5)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

EvaChic.com, PetVu.ca

Integrations

With the Zapier integration by DeskMoz, you can get all your DeskMoz data real-time copied to over 1,000 platforms, apps, and CRMs.

  • Slack
  • MailChimp
  • Google Sheets
  • Trello
  • Gmail
  • Asana
  • Facebook
  • and more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

DeskMoz provides 24x7 (350+ days) Live Chat Operators for your Website for Lead Generation & Live Chat Support.

Company Email

sales@deskmoz.com

Company's Address

DeskMoz
609, 610 Mansarovar Plaza, Mansarovar
Jaipur 302019
India

No CRM Software will manate to cater to all the requirements of a company. Even though key features of Qualtrics CX and DeskMoz are important you should also carefully study the integrations offered by each software. Very often your team will already be making use of other types of SaaS software in your company and it’s much wiser to go with products that integrate well with one another. With that approach you will be able to be certain of a reliable transfer of data between your teams and services, which can considerably reduce time wasted on migrating between one software and the other.

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