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Compare Qualtrics CX vs CueMonk

What is better Qualtrics CX or CueMonk? It’s a good idea to use our scoring system to provide you with a general idea which CRM Software product is better for your business. For overall product quality, Qualtrics CX attained 9.1 points, while CueMonk gained 8.0 points. Meanwhile, for user satisfaction, Qualtrics CX scored 100%, while CueMonk scored N/A%.

Details about their characteristics, tools, supported platforms, customer support, etc. are given below to help you get a more versatile review. Don’t forget to get only the functions your business requires so you don’t waste money for tools that are unnecessary.

Right now, the top services in our Customer Experience Management Software category are: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from ₹14,999

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited Records
  • Dashboard
  • Workflow automation
  • Lead Management
  • Auto Task Management
  • Staff performance management
  • Invoicing
  • Checklist facility
  • Follow up facility
  • Auto Email notification
  • Auto credit limit alert
  • Complete MIS

Pricing Info

CueMonk offers the following SMB and enterprise pricing packages that users can choose from.  Give the details a look, and select the best plan for your business.

Regular – ₹14,999

  • 5 Users
  • Unlimited Records
  • Dashboard
  • Workflow automation
  • Lead Management
  • Auto Task Management
  • Staff performance management
  • Invoicing
  • Checklist facility
  • Follow up facility
  • Auto Email notification
  • Auto credit limit alert
  • Complete MIS

Plus – ₹19,999

  • All Regular features
  • 10 Users

Team – ₹24,999

  • All Features
  • 25 Users

Enterprise – Custom Enterprise Pricing

  • Custom # of users
  • All features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

In near future, CueMonk will be integrated with Flight, Hotel, Bus & other travel APIs.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A CRM that is built from the ground up to serve professional travel agents and travel agencies.

Company Email

sales@cuemonk.com

Contact No.

Company's Address

CueMonk
Pratap Nagar
Nagpur - 440022

In case you are still having doubts about which app will be best for your business it may be a good idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how wide is its online presence.For example, if you check Qualtrics CX LinkedIn page you’ll learn that they are followed by 34094 users. In case of CueMonk the number of followers on their LinkedIn page is 111.

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