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Compare Qualtrics CX vs Crust CRM

What is better Qualtrics CX or Crust CRM? When you compare Qualtrics CX and Crust CRM, you can easily see which CRM Software product is the more suitable option. This guarantees that your organization can get the most productive and efficient software. You can examine the details, like available tools, prices, plans offered by each vendor, offer stipulations, etc.

We also let you check their total scores to know which one appears to be more suitable. Qualtrics CX has 9.1 points for overall quality and 100% rating for user satisfaction; while Crust CRM has 8.0 points for overall quality and N/A% for user satisfaction. Likewise, you can also check which software company is more dependable by sending an an email question to both and find out which one replies sooner.

We are aware that not all companies have enough time to scrutinize dozens of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Modules
  • Custom Dashboards
  • Custom Lists
  • Custom Views
  • Complete Customer Profiles
  • Reusable Customer IDs
  • Social Logins
  • Deal Rooms
  • Peripheral Workflow Engine
  • Reports
  • Integrations
  • Standards-based IAM

Pricing Info

Crust CRM is a full-featured customer relationship management solution. If you are interested in this product, you can request custom enterprise pricing via the website’s contact form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Crust CRM can integrate with a wide array of third-party solutions through webhooks. Among these are the following:

  • Google Apps
  • MailChimp
  • Typeform
  • HubSpot
  • Asana
  • Dropbox
  • Jira
  • Zendesk
  • Squarespace
  • Drip
  • Wave
  • ClickSend SMS
  • GoToWebinar

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A highly configurable open-source CRM software based in the cloud that is seamlessly integrated with thousands of third-party systems.

Company Email

sales@crust.tech

Contact No.

Company's Address

Crust Technology Ltd.
Unit 1G, The Atrium
Blackpool Business Park
Blackpool, Cork T23 AN20
Ireland

When you pick a product that you are sure will work best for your team you shouldn’t only focus on what experts have to say about it. In many cases personal experience with the solution will vary, depending on your own goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for each product to give you an immediate impression of how real users of Qualtrics CX and Crust CRM estimate their experience with the solution. Our algorithm is built around complex analysis of product appearances on other sites, social media as well as blogs, so you will get a full and credible landscape of what other users think about each app. In this case Qualtrics CX got a total satisfaction rating at 100% while for Crust CRM N/A% of people claim they had an enjoyable experience with it.

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