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Compare Qualtrics CX vs CRMThread

What is better Qualtrics CX or CRMThread? Assessing products to find the best CRM Software does not always have to be tough. On our review platform, we enable you to match Qualtrics CX and CRMThread and promptly see their distinct features. We allow you to examine their features, supported devices, level of support, pricing, terms, and much more.

You can also review their overall score (9.1 for Qualtrics CX vs. 8.0 for CRMThread) and overall customer satisfaction level (100% for Qualtrics CX vs. N/A% for CRMThread). Devote time to examine your best choices and discover which one is right for your company. You should also consider the software company’s background; can you count on them and will they still be on the market in the future?

Users who don't have much time or would like to get a Customer Experience Management Software advice from our team may want to examine these top choices for the current year: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Campaign Management
  • Email and SMS Marketing
  • Inbound Call Management
  • Outbound Call Management
  • MIS and Dashboard
  • Inquiry Management
  • Social Media Marketing
  • Print Media Marketing
  • Brochure and Presentation Sharing
  • Lead Management and Tracking
  • Task Follow-ups and Management
  • Sales Call Tracking
  • Sales Team Management
  • Proposals and Quotations
  • Opportunities and Sales Closures
  • Document Management
  • Contact and Accounts Management
  • Channel Partner Management
  • MIS Reports and Analytics
  • Secured Database

Pricing Info

Contact CRMThread for information on their basic and enterprise pricing packages. You can also sign up for a free trial to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Samsung, Plancess, Oppo

Integrations

CRMThread has a ready API available to integrate with any application.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A feature-rich CRM that comes with a vast selection of tools to help users manage their customers better, enhance existing relationships with their current clients as they generate and nurture more leads and further grow their customer base.

Company Email

contact@crmthread.com

Contact No.

Company's Address

Sensys Technologies Pvt Ltd
904, 905, 906, Corporate Annexe, Sonawala Road
Goregaon (East), Mumbai
India

Almost as important as useful features and user support quality are pricing options made available by Qualtrics CX and CRMThread. While pricing should not be the sole element it’s surely a key thing to think about. You should count on a flexible pricing package that can be matched with your business size and effortlessly scaled up when your team grows. Be sure that you don’t select plans that have extra functionalities that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can frequently count on more affordable prices. You should also try out a free trial or demo of every software to spend at least some time using it. It’s a valuable experience that doesn’t need you to invest any money and provides you with a reliable overview of what it feels like to work with Qualtrics CX and CRMThread.

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