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Compare Qualtrics CX vs CrazyCall

What is better Qualtrics CX or CrazyCall? A good way to find the appropriate Customer Support Software product for your company is to evaluate the solutions against each other. Here you can compare Qualtrics CX and CrazyCall and see their features compared contrastively to help you decide on which one is the superior product.

Similarly, you can examine their overall ratings, including: overall score (Qualtrics CX: 9.1 vs. CrazyCall: 8.5) and user satisfaction (Qualtrics CX: 100% vs. CrazyCall: 100%). Check their differences and similarities and discover which one outperforms the other. Similarly think about how your business will look like in the future; will your company outgrow the app in the next couple of years?

In the event you need to quickly identify the more reliable Customer Experience Management Software according to our review team we advise you examine one of these solutions: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $11

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call dialer and matching
  • Intuitive workflow
  • Call panel
  • Sales analytics
  • Fast setup
  • App integration
  • Cloud-based software
  • Team management

Pricing Info

CrazyCall offers three pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Starter –$11/user/month

  • 200 free monthly minutes per user to 123 countries
  • 3 maximum number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • 45 days call recording storage
  • 45 days call history and reporting
  • No access restriction

Team – $22/user/month

  • 500 free monthly minutes per user to 123 countries
  • Unlimited number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • 1 year call recording storage
  • 1 year call history and reporting
  • With access restriction

Professional – $45/user/month

  • 1250 free monthly minutes per user to 123 countries, unlimited calls to the US and Canada
  • unlimited number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • Unlimited call recording storage
  • Unlimited call history and reporting
  • With access restriction

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Play, Energa, Orange

Integrations

Currently CrazyCall can integrate with numerous 3rd party apps through Zapier integrations. It also provides native Pipedrive integration.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CrazyCall is a call center platform that offers advanced technologies to support and control contact center environments anywhere in the world.

Company Email

info@crazycall.com

Contact No.

Company's Address

Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA

You shouldn’t count on just a wide array of useful tools and scalable pricing packages from a reliable Customer Support Software. Almost as crucial as core features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Qualtrics CX or CrazyCall, or you face some problems, or maybe you’ll need to request a specific revision or feature beneficial to your company you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are available. It’s also a big plus if you can benefit from individual training or at least a knowledge base you can use.

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