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Compare Qualtrics CX vs CONTAQUE Predictive Dialer

What is better Qualtrics CX or CONTAQUE Predictive Dialer? Comparing products to find the best Customer Support Software doesn't have to be tough. On our review platform, it is possible to match Qualtrics CX and CONTAQUE Predictive Dialer and right away analyze their varying features. We allow you to take a look at their uniqe benefits, supported devices, support service, pricing rates, terms, and more.

You may also review their overall score (9.1 for Qualtrics CX vs. 8.0 for CONTAQUE Predictive Dialer) and overall customer satisfaction level (100% for Qualtrics CX vs. N/A% for CONTAQUE Predictive Dialer). Devote time to assess your leading choices and discover which one is ideal for your company. You should also assess the software vendor’s credibility; can they be relied upon and will they still be operating a few years from now?

As of now, the leading services in our Customer Experience Management Software category are: Qualtrics CX, Yotpo, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Run Multiple Campaigns
  • Supports AMD & SIT Frequency Detection
  • Supports Multiple Dialing Methods
  • Sophisticated features
  • Real-time Monitoring and Reports
  • DNC Upload/ Search/Delete Options

Pricing Info

Contact CONTAQUE for a free quote and more basic and enterprise pricing information on their CONTAQUE Predictive Dialer Software.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.

Company Email

sales@contaque.com

Contact No.

Company's Address

Avis E Solutions Pvt Ltd
C – 106, Ground Floor, Sector 2
Noida, 201301
INDIA

No Customer Support Software will be perfect enough to cover all the requirements of a business. While main features of Qualtrics CX and CONTAQUE Predictive Dialer should matter you should also carefully analyze the integrations offered by a given app. Very often you will already be working with some other B2B software in your company and it’s much more beneficial to select software that integrate well with each other. If you do that you can be certain of a reliable exchange of information between your teams and services, which can significantly reduce time devoted to migrating between one app and the other.

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