MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Qualtrics CX vs Chatmeter

What is better Qualtrics CX or Chatmeter? If you need to have a easy way to find out which Reputation Management Software product is better, our exclusive system gives Qualtrics CX a score of 9.1 and Chatmeter a score of 7.9 for general quality and performance. Furthermore, Qualtrics CX is rated at 100%, while Chatmeter is rated 100% for their user satisfaction level.

You can also review their product details, including modules, tools, options, plans, pricing, and more. Find out whether the solution allows you to customize a few of its workflows to make sure the software fits your own business workflows.

We are aware that not all companies have enough time to scrutinize a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Review Monitoring
  • Review Email Alerts
  • Competitor Benchmarking
  • Sentiment Analysis
  • Custom Email & Text Messages
  • Customizable Landing Pages
  • Drip Campaigns & Surveys
  • Testimonial Widgets
  • Local Listings Management
  • Local SEO Ranking Management
  • Social Media Conversations Tracking
  • Blog/Article Monitoring
  • Performance Metrics

Pricing Info

Chatmeter’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sears, Wendy’s, Medical Facilities of America

Integrations

Chatmeter’s API can be employed to integrate with existing dashboards and to provide a single sign-on capability to all users.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Chatmeter is a comprehensive local brand management solution with an integrated brand management and SEO analytics.

Company Email

info@chatmeter.com

Contact No.

Company's Address

225 Broadway, Suite 1700
San Diego, CA 92101
USA

All the data, information and opinions that we offered in this analysis were collected from official company pages, advertising resources available online, actual experience from real clients as well as our individual everyday use of each solution by an expert. We put a lot of effort to extensively examine every app, so we not only test it internally, but we also correlate our findings with experiences of other members from the B2B community.

Page last modified