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Compare Qualtrics CX vs Brandelp

What is better Qualtrics CX or Brandelp? When you need an effective CRM Software product for your company you must remember to evaluate various options. It doesn’t have to be complex, and can be as quick as matching their features in a table like the one below. You will also get a good idea how each product operates. For instance, on this page you can find Qualtrics CX’s overall score of 9.1 and compare it against Brandelp’s score of 8.0; or Qualtrics CX’s user satisfaction level at 100% versus Brandelp’s N/A% satisfaction score.

The assessment will allow you to see the good and bad points of each service, and choose which one matches your requirements better. Beyond the robust features, the application that is easy to understand and use is always the better product.

Users who are pressed for time or could use a Customer Experience Management Software recommendation from our team might want to take a look at these top choices for the current year: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Announcements
  • Feedback Categorization
  • Private Feedback Box
  • Feedback Invitations
  • Feedback-as-task
  • Inquiry Tagging
  • Inquiry-as-task
  • Status Setting & Notifications
  • Custom Alerts

Pricing Info

Brandelp is completely free to use until 30 April 2019. After which, the following enterprise pricing model will take effect.

Good – $10/month

  • Respond Up to 5 Inquiries
  • Up to 5 Users
  • Unlimited Feedback
  • Simple & Instant Conversations
  • Unlimited Messaging
  • Unlimited Direct Inquiries

Super – $35/month

  • All Good Features
  • Up to 5 Team Members
  • Respond Up to 50 Inquiries
  • Up to 50 Users
  • Feedback Management & Responses
  • Unlimited Conversations
  • Custom Suggestion Box
  • Private Boxes
  • Real-time Statistics
  • Pro Support

Awesome – $99/month

  • All Super Features
  • Up to 20 Team Members
  • Unlimited Inquiry Responses
  • 20 Private Boxes
  • Unlimited Private Chats
  • Custom Domain
  • Custom Inquiry Notifications
  • Priority Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A feedback collection and customer experience management software for product or service reinvention.

Company Email

support@brandelp.com

Contact No.

Company's Address

Brandelp
Trusfi Technologies Private Limited
R41/13, Opal Orchard
Golden Colony, Anna Nagar West Extn.
Chennai, Tamil Nadu 600050
India

You shouldn’t expect only a wide set of functionalities and flexible pricing plans from a credible CRM Software. Almost as significant as core features is a top-notch customer support. You want to guarantee that when you have any questions about Qualtrics CX or Brandelp, or you struggle with some problems, or perhaps you’ll want to ask for a specific update or functionality useful to your team you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are available. It’s also a big plus if you can benefit from personal training or at the very least a knowledge base you can use.

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