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Compare Qualtrics CX vs Brandelp

What is better Qualtrics CX or Brandelp? If you’re getting a tough time picking the right CRM Software product for your company, it’s a good idea to compare and contrast the available software and find out which one offers more positive aspects. For example, here you can examine Qualtrics CX (overall score: 9.1; user rating: 100%) vs. Brandelp (overall score: 8.0; user rating: N/A%) for their overall performance.

It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to match their features will significantly boost the possibility of finding the appropriate product for your company. Pay attention to other aspects of the software for example ease-of-use, flexibility, scalability, and pricing terms.

We realize that not all businesses have the time to try out dozens of various solutions, so we created a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Yotpo, SoGoCX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Announcements
  • Feedback Categorization
  • Private Feedback Box
  • Feedback Invitations
  • Feedback-as-task
  • Inquiry Tagging
  • Inquiry-as-task
  • Status Setting & Notifications
  • Custom Alerts

Pricing Info

Brandelp is completely free to use until 30 April 2019. After which, the following enterprise pricing model will take effect.

Good – $10/month

  • Respond Up to 5 Inquiries
  • Up to 5 Users
  • Unlimited Feedback
  • Simple & Instant Conversations
  • Unlimited Messaging
  • Unlimited Direct Inquiries

Super – $35/month

  • All Good Features
  • Up to 5 Team Members
  • Respond Up to 50 Inquiries
  • Up to 50 Users
  • Feedback Management & Responses
  • Unlimited Conversations
  • Custom Suggestion Box
  • Private Boxes
  • Real-time Statistics
  • Pro Support

Awesome – $99/month

  • All Super Features
  • Up to 20 Team Members
  • Unlimited Inquiry Responses
  • 20 Private Boxes
  • Unlimited Private Chats
  • Custom Domain
  • Custom Inquiry Notifications
  • Priority Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A feedback collection and customer experience management software for product or service reinvention.

Company Email

support@brandelp.com

Contact No.

Company's Address

Brandelp
Trusfi Technologies Private Limited
R41/13, Opal Orchard
Golden Colony, Anna Nagar West Extn.
Chennai, Tamil Nadu 600050
India

It may not always be sufficient to just compare Qualtrics CX and Brandelp against one another. Even though reliable tools, cost and customer reviews are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards won by each solution. Very often a less known app may turn out to be an excellent choice that was distinguished with SaaS awards such as our Experts’ Choice Award which proves that regardless of smaller market presence it’s a significant contender to the products that dominate the market.

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