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Compare Qualtrics CX vs Booker

What is better Qualtrics CX or Booker? When choosing the ideal CRM Software for your company it is suggested that you compare the functions, costs, and other essential data regarding the product and vendor. Here, you can examine the parallels and discrepancies between Qualtrics CX (overall score at 9.1 and user satisfaction at 100%) and Booker (overall score at 8.5 and user satisfaction at N/A%).

You can also look at their particulars elements, such as features, plans, costs, terms and conditions, etc. What is more, read the terms carefully for information on extra charges, such as, setup fees, independent customer service, upgrade fees, cloud storage fees, and other similar charges.

At the moment, the most significant solutions in our Customer Experience Management Software category are: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $85

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social media promotions
  • Targeted email marketing campaigns
  • Customized booking pages
  • Mobile and tablet booking
  • Appointment reminder emails
  • Mobile payment processing
  • Special offers, membership plans, and loyalty rewards programs
  • Various booking data reporting
  • Employee schedule and payroll
  • Third-party API integration
  • Offer booking on partner websites on the Booker Marketing Network:
  • Direct website booking
  • Customized gift certificates
  • Facebook booking
  • Integrated POS or point-of-sale system
  • Credit card processing
  • Staff scheduling
  • Inventory management
  • Built-in CRM
  • Customer feedback surveys

Pricing Info

BASIC – $85/month

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package & Series Management
  • Gift Certificates & eCommerce
  • Optional Credit Card Processing
  • Available Add-on: Booker Marketing Network

STANDARD – $135/month

  • All Basic features, plus:
  • Unlimited Document Storage
  • Membership Management
  • SMS/Text Appointment Confirmations

PLUS – By quote

  • All Standard features, plus:
  • Multi-Location Options
  • Custom Customer Fields
  • IP Lock
  • Booker API Access Options

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yelo Spa, Uni K Wax, Mario Diab Salon, Tocar Day Spa

Integrations

  • Facebook
  • Twitter
  • Booker API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Booker is a software tool that transforms the way local services are managed by businesses and discovered by consumers.

Company Email

support@booker.com

Contact No.

Company's Address

22 Cortlandt Street 18th Floor New York, New York 10007 United States

Every time you select a solution that you think will work best for your business you shouldn’t only pay attention to what reviewers have to say about it. In many cases personal experience with the app may change, depending on specific preferences and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable impression of how real users of Qualtrics CX and Booker rate their contact with the service. Our system is based on detailed analysis of product appearances on other sites, social media as well as blogs, so you are going to get a full and reliable landscape of what other clients think about every product. In this example Qualtrics CX has a total satisfaction rating at 100% while for Booker N/A% of people express they had an enjoyable experience with it.

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