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Compare Qualtrics CX vs BigContacts

What is better Qualtrics CX or BigContacts? Getting the best CRM Software for your company is crucial to increasing your company’s efficiency. In our platform, it's easy to review various solutions to see which one is the proper software for your needs. Here you can match Qualtrics CX vs. BigContacts and check out their overall scores (9.1 vs. 9.0, respectively) and user satisfaction rating (100% vs. 100%, respectively).

You can even look at the details of pricing, terms, plans, services, tools, and more, and find out which software offers more advantages for your business. In general, choose the software which helps you to add/remove features and subscription plan to address your company growth or lack of it.

Users who are pressed for time or need a Customer Experience Management Software suggestion from our team may want to try out these top choices for this year: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Dashboard
  • Task Module
  • Unlimited Storage
  • Easy Customization
  • Unlimited Data storage
  • Team Calendar
  • Mobile Access
  • Capture & Store all Email
  • Custom Reports
  • Secure (SSL) Connection
  • Email Marketing
  • Sales Tracking Module
  • Email & Letter Templates
  • Webforms
  • Outstanding Support

Pricing Info

Big – $10/user/month or $5/user/month (Annual)

  • 1,000 Total Contacts
  • 2GB Total File Storage
  • Contact Management Module

Bigger – $20/user/month or $15/user/month (Annual)

  • 10,000 Total Contacts
  • 10GB Total File Storage
  • Email Integration
  • Sales Tracking Module
  • Email Marketing Module
  • System Reminders & Alerts
  • Google Contacts Sync
  • MailChimp Sync

Biggest – $30/user/month or $25/user/month (Annual)

  • All Bigger features
  • 50,000 Total Contacts
  • 50GB Total File Storage
  • Google Calendar Sync
  • Outlook Synchronization
  • Social Media Tracking
  • API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ReechCraft, Duell Wealth Preservation, Avalon Realty, Hawaiian South Shore

Integrations

  • Twitter
  • Skype
  • PieSync
  • Microsoft Outlook
  • LinkedIn
  • MailChimp
  • Campaign Monitor
  • Google Calendar
  • ActiveCampaign

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

BigContacts is a software company that develops simple and affordable web based CRM software for small business.

Company Email

Contact No.

Company's Address

2180 Satellite Boulevard, Suite 400
Duluth, GA 30097-4927

Both Qualtrics CX and BigContacts were reviewed by a panel of reliable B2B experts who conducted a detailed examination of all core aspects of each product. Their final score was prepared by means of unique SmartScore model that provides an individual partial score to each component such as: main functionalities, customer support, mobile support, security, customer satisfaction as well as media presence. We know useful features are not the only thing crucial to a business so we make an effort to pay attention to all aspects of a product prior to coming up with its final score.

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