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Compare Qualtrics CX vs Batchbook

What is better Qualtrics CX or Batchbook? If you wish for a reliable CRM Software product for your organization you should make time to examine a wide range of solutions. It doesn’t have to be challenging, and can be as quick as matching their functionalities in a table like the one below. You will also get a good idea how each product operates. For example, on this page you can check Qualtrics CX’s overall score of 9.1 and compare it against Batchbook’s score of 8.6; or Qualtrics CX’s user satisfaction level at 100% versus Batchbook’s 100% satisfaction score.

The comparison can help you see the strengths and weaknesses of each application, and make up your mind on which fits you requirements better. Aside from the robust features, the application that is easy to understand and use is always the better option.

Currently, the most popular products in our Customer Experience Management Software category are: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $46

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Campaign Dashboard
  • Email Marketing
  • Multi-Channel Marketing
  • SMS Marketing
  • Social Advertising
  • Social Media
  • Contact History
  • Contact Management
  • Contract Management
  • Customer Database
  • Lead Management
  • Lead Tracking
  • Territory Management
  • Remote Access
  • Workflow Rules & Management
  • Customer Service Integration

Pricing Info

Pay only $46 a month (billed annually) and leverage the power of Batchbook! Forge and improve customer relationships and transform all your marketing efforts to great customer experiences. For just $46 a month, your entire team of marketers will have the power to find unlimited deals and the best opportunities.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Express Motor Vehicle Administration, M.O.M. Diary

Integrations

Batchbook boasts of massive integrations with the leading business systems and applications:

  • FreshBooks
  • QuickBooks
  • Xero
  • MailChimp
  • ActiveCampaign
  • Mad Mini
  • Yesware
  • FreshDesk
  • HappyFox
  • HootSuite
  • Twitter
  • Directmail Manager
  • Disqus
  • EventBrite
  • FormStack
  • Google Apps
  • NinjaForms
  • RightSignature
  • Updentity
  • BedrockData
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Create and manage meaningful and productive relationships with your customers with Batchbook.

Company Email

info@batchblue.com

Company's Address

171 Chestnut Street Providence, RI 02903

If you are still having second thoughts about which product will work best in your case it might be a sound idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular a given app is and how extensive is its online presence. For example Qualtrics CX Twitter account has currently 35644 followers. At the same time Batchbook Twitter is followed by 7299 people.

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