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Compare Qualtrics CX vs Prophet CRM by Avidian

What is better Qualtrics CX or Prophet CRM by Avidian? Comparing products for the top CRM Software doesn't have to be hard. On our review platform, we enable you to match Qualtrics CX and Prophet CRM by Avidian and right away evaluate their unique elements. We allow you to take a look at their capabilities, supported devices, customer support, prices, terms, and much more.

You can even compare their overall score (9.1 for Qualtrics CX vs. 8.2 for Prophet CRM by Avidian) and overall customer satisfaction level (100% for Qualtrics CX vs. 100% for Prophet CRM by Avidian). Devote time to examine your top alternatives and determine which one is right for your company. Similarly, you have to check the software company’s credibility; can they be relied upon and will they still be on the market in a few years time?

If you have to quickly locate the more reliable Customer Experience Management Software according to our review team we advise you take a look at these products: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $55

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Management Right in Outlook
  • Automation of Repeatable Workflows and Tasks
  • Mobile CRM Support
  • Opportunities and Projects Management
  • Email Marketing
  • Real–time forecasts, trends, and time-based reports
  • Contextual Search in Outlook
  • Smart and Intuitive Dashboard

Pricing Info

Users can avail of the subscription or perpetual-based options offered by Prophet CRM. There are two editions of the app: Team and Enterprise. The following are the pricing details of both editions:

Team

  • Subscription: $55/month/user (billed annually)
  • Perpetual: call 800-399-8980 for quote
  • Licensing: 2 or more users
  • Customizable contact management
  • Extend Outlook contact management to include company, opportunity, and product associations
  • Dynamic filtering, sorting, and reporting
  • Customizable dashboard
  • Mobile web and iPhone app clients
  • Cloud based hosting at no additional charge
  • Workflow management
  • Sales automation
  • Dynamic analytics reporting
  • Data sharing access management
  • Email tracking and sharing (requires Exchange or Office 365)
  • Extensive data integration options

Enterprise

  • Subscription: $65/month/user (billed annually)
  • Perpetual: call 800-399-8980 for quote
  • Licensing: 2 or more users
  • All Team Features
  • Unlimited departments
  • Department specific templates, fields, and forms
  • Data and record sharing access management across departments
  • Automated notifications with Prophet Instant

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

USADA, Farmers, Fortune Bank, Blumenthal, Bishop Company, Hitachi

Integrations

Prophet CRM by Avidian supports integrations with the following business systems and applications:

  • Advantage CS™
  • Assistance Software®
  • BigMachines™
  • CallidusCloud®
  • Connexio™ Labs
  • Dropbox
  • e-conomic
  • Eloqua™
  • Epicor® 9
  • Exact Globe Next
  • Exact Synergy
  • ExactTarget®
  • FieldOne
  • FinancialForce
  • GoToWebinar®
  • HubSpot
  • Intacct®
  • Marketo®
  • MeetingMapper
  • Melissa Data Personator
  • Microsoft Dynamics™ AX
  • Microsoft Dynamics™ CRM
  • Microsoft Dynamics™ GP
  • Microsoft Dynamics™ NAV
  • Microsoft® Sharepoint
  • Microsoft® SQLServer®
  • MySQL
  • Netsuite
  • Nodus
  • OData
  • ODBC
  • ON24™
  • OneDrive
  • Oracle®
  • Oracle® PeopleSoft
  • Oracle® Siebel
  • Personify
  • QlikView
  • QuickBooks®
  • SalesForce®
  • SAP®
  • Silverpop
  • SmartFocus
  • Text

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Prophet CRM by Avidian integrates the familiarity and ubiquity of Outlook into all your CRM processes.

Company Email

Contact No.

Company's Address

3633 136th Place Southeast #107, Bellevue, WA 98006, United States

Almost as important as features and customer support level are pricing packages offered by Qualtrics CX and Prophet CRM by Avidian. While pricing should not be a deciding factor it’s surely a significant thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and effortlessly scaled up when your business grows. You should be certain you don’t choose packages that have advanced functionalities that you won’t use and always make an effort to get in touch with the vendor directly because big companies can usually count on special pricing. You should also try out a free trial or demo of each solution to spend at least some time using it. It’s a useful experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with Qualtrics CX and Prophet CRM by Avidian.

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