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Compare Qualtrics CX vs Prophet CRM by Avidian

What is better Qualtrics CX or Prophet CRM by Avidian? Finding the proper CRM Software product is as straightforward as contrasting the good and poor functions and terms offered by Qualtrics CX and Prophet CRM by Avidian. Here it's also possible to match their total scores: 9.1 for Qualtrics CX vs. 8.2 for Prophet CRM by Avidian. Or you can look at their general user satisfaction rating, 100% for Qualtrics CX vs. 100% for Prophet CRM by Avidian.

We suggest that you spend some time to review their unique features and figure out which one is the better alternative for your company. Moreover. keep in mind to consider your company’s or industry’s special situation, such as, a multilingual app for a global company or a mobile platform to help you work on the go.

Users who are pressed for time or would like to get a Customer Experience Management Software advice from our team may want to investigate these top choices for the current year: Zendesk, Yotpo, SoGoCX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $55

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Management Right in Outlook
  • Automation of Repeatable Workflows and Tasks
  • Mobile CRM Support
  • Opportunities and Projects Management
  • Email Marketing
  • Real–time forecasts, trends, and time-based reports
  • Contextual Search in Outlook
  • Smart and Intuitive Dashboard

Pricing Info

Users can avail of the subscription or perpetual-based options offered by Prophet CRM. There are two editions of the app: Team and Enterprise. The following are the pricing details of both editions:

Team

  • Subscription: $55/month/user (billed annually)
  • Perpetual: call 800-399-8980 for quote
  • Licensing: 2 or more users
  • Customizable contact management
  • Extend Outlook contact management to include company, opportunity, and product associations
  • Dynamic filtering, sorting, and reporting
  • Customizable dashboard
  • Mobile web and iPhone app clients
  • Cloud based hosting at no additional charge
  • Workflow management
  • Sales automation
  • Dynamic analytics reporting
  • Data sharing access management
  • Email tracking and sharing (requires Exchange or Office 365)
  • Extensive data integration options

Enterprise

  • Subscription: $65/month/user (billed annually)
  • Perpetual: call 800-399-8980 for quote
  • Licensing: 2 or more users
  • All Team Features
  • Unlimited departments
  • Department specific templates, fields, and forms
  • Data and record sharing access management across departments
  • Automated notifications with Prophet Instant

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

USADA, Farmers, Fortune Bank, Blumenthal, Bishop Company, Hitachi

Integrations

Prophet CRM by Avidian supports integrations with the following business systems and applications:

  • Advantage CS™
  • Assistance Software®
  • BigMachines™
  • CallidusCloud®
  • Connexio™ Labs
  • Dropbox
  • e-conomic
  • Eloqua™
  • Epicor® 9
  • Exact Globe Next
  • Exact Synergy
  • ExactTarget®
  • FieldOne
  • FinancialForce
  • GoToWebinar®
  • HubSpot
  • Intacct®
  • Marketo®
  • MeetingMapper
  • Melissa Data Personator
  • Microsoft Dynamics™ AX
  • Microsoft Dynamics™ CRM
  • Microsoft Dynamics™ GP
  • Microsoft Dynamics™ NAV
  • Microsoft® Sharepoint
  • Microsoft® SQLServer®
  • MySQL
  • Netsuite
  • Nodus
  • OData
  • ODBC
  • ON24™
  • OneDrive
  • Oracle®
  • Oracle® PeopleSoft
  • Oracle® Siebel
  • Personify
  • QlikView
  • QuickBooks®
  • SalesForce®
  • SAP®
  • Silverpop
  • SmartFocus
  • Text

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Prophet CRM by Avidian integrates the familiarity and ubiquity of Outlook into all your CRM processes.

Company Email

Contact No.

Company's Address

3633 136th Place Southeast #107, Bellevue, WA 98006, United States

Both Qualtrics CX and Prophet CRM by Avidian were tested by a team of independent B2B experts who conducted a thorough study of all core aspects of every service. Their final rating was prepared by means of unique SmartScore model that gives a separate partial score to every element such as: main features, customer support, mobile device support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only thing crucial to a business so we make an effort to pay attention to all sides of a software before calculating its final rating.

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