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Compare Qualtrics CX vs Astute Solutions

What is better Qualtrics CX or Astute Solutions? Examining products for the top CRM Software need not be complicated. On our review platform, we enable you to match Qualtrics CX and Astute Solutions and immediately see their varying features. We allow you to take a look at their capabilities, supported devices, support service, pricing, terms, plus more.

It's also possible to examine their overall score (9.1 for Qualtrics CX vs. 7.6 for Astute Solutions) and overall customer satisfaction level (100% for Qualtrics CX vs. 95% for Astute Solutions). Spend some time and assess your best choices and find out which one is best for your company. Likewise, you must assess the vendor’s business viability; are they reliable and will they still be operating in a few years time?

At this time, the top products in our Customer Experience Management Software category are: Zendesk, Yotpo, SoGoCX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Artificial Narrow Intelligence
  • Natural Language Processing
  • Deep Learning
  • Omni-Channel Engagement
  • Agent Guidance
  • Contextual Information
  • Unified Customer View
  • Actionable Insights

Pricing Info

Astute Solutions pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

British Airways, Michelin, McDonald's

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Astute Solutions builds the world’s smartest consumer engagement software whose specialties are award-winning CRM and knowledge management.

Company Email

Contact No.

Company's Address

2400 Corporate Exchange Drive
Columbus, OH 43231
United States

Every time you choose a app that you think will be an actual asset for your company you shouldn’t only focus on what experts have to say about it. Quite frequently individual experience with the app may change, depending on specific preferences and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every service to give you an immediate impression of how real users of Qualtrics CX and Astute Solutions estimate their experience with the service. Our system is based on advanced analysis of product mentions on other sites, social media and blogs, so you are going to get a complete and credible picture of what other people think about each service. In this example Qualtrics CX has a total satisfaction rating at 100% while for Astute Solutions 95% of users claim they had a positive experience with it.

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